Watch Officer- Mid

StratasCorp; Quantico (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

401K with company match

Paid time off

Job summary

StratasCorp in Quantico, Virginia, seeks a Watch Officer (Mid) to join our DoD IT operations team on-site. The role requires an active Secret Clearance and 7 years of relevant experience in NOC/SOC or DoD watch environments.

You will monitor MCEN services, track incidents, coordinate with multiple teams, and produce reports. The position offers a full-time schedule with salary between $75,000 and $90,000 annually, with comprehensive benefits.

Qualifications

• 7 years' experience in similar DoD/NOC/SOC environments.
• Experience in a NOC, SOC, help desk, command center, or DoD watch environment.
• Strong written and verbal communication skills.

Responsibilities

• Monitor the operational status of MCEN services and systems
• Receive and track network outages, incidents and significant events
• Maintain situational awareness for the operations center/watch floor
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders
• Escalate significant incidents to the technical teams and leadership
• Track incidents through resolution and ensure proper documentation
• Prepare shift turnover reports, daily operational summaries and incident reports
• Participate in incident bridges or conference calls during major outages
• Monitor trouble tickets

Skills

Communication skills

Education

High school diploma or equivalent

Security+ Certification

Job description

At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas.

Location

Quantico, VA - Quantico, VA 22134 US (Primary)

Category

Information Technology

Job Description

Our team in Quantico, Virginia is seeking a Watch Officer (Mid) to join our team.

This position is located on-site in Quantico. No remote or hybrid opportunities are available.

An active Secret Clearance is required.

• Monitor the operational status of MCEN services and systems
• Receive and track network outages, incidents and significant events
• Maintain situational awareness for the operations center/watch floor
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders
• Escalate significant incidents to the technical teams and leadership
• Track incidents through resolution and ensure proper documentation
• Prepare shift turnover reports, daily operational summaries and incident reports
• Participate in incident bridges or conference calls during major outages
• Monitor trouble tickets

Job Requirements

• 7 years' experience working in similar environments
• Experience in a NOC, SOC, help desk, command center, or DoD watch environment
• Strong communication skills, written and verbal

Education and Certification Requirements

• High school diploma or equivalent
• Security+ Certification

We use E-Verify to confirm the identity and employment eligibility of all new hires.

The anticipated salary range for this role is $75,000 to $90,000 annually.The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations

Security Clearance

Secret

Job Type

Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.

StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.