Watch Office Specialist: Emergency Response Analyst

HAWAIIAN ELECTRIC CO.; Honolulu (HI); On-site; USD 89,000 - 114,000; Full time

Job summary

hawaiianel is seeking a Watch Office professional responsible for real-time detection and monitoring of weather and environmental hazards using field data, meteorology tools, live feeds, and public sources. You will assess incidents affecting infrastructure and safety, and report situational updates to leadership.

The role requires data analysis expertise, strong communication, and the ability to work rotating shifts in a 24/7 operation.

Qualifications

• BA/BS in business, fire science, engineering, environmental science, or related field; four years experience may substitute.
• Strong data analysis and reporting experience desirable.
• Working knowledge of electrical utility procedures and operations.
• Proficiency with MS Office, GIS, weather modeling, dashboards and alerting systems.

Responsibilities

• Monitor real-time weather and environmental elements to provide situational awareness.
• Coordinate with internal teams to validate hazards and escalate risks.
• Lead and mentor new analysts; provide watch office communications.
• Participate in emergency response activities as assigned.

Skills

Shift work

Data analysis

Situational awareness

Communication skills

Problem solving

Independent work

Interpersonal skills

Education

BA/BS in business, fire science, engineering, environmental science, or related field

4 years relevant experience substitution allowed

Tools

MS Project

Microsoft Word

Excel

PowerPoint

GIS

Google Earth

Weather modeling

Dashboards

Alerting systems

Job description

hawaiianel is seeking a Watch Office professional responsible for real-time detection and monitoring of weather and environmental hazards using field data, meteorology tools, live feeds, and public sources. You will assess incidents affecting infrastructure and safety, and report situational updates to leadership.

The role requires data analysis expertise, strong communication, and the ability to work rotating shifts in a 24/7 operation.