Watch Office Specialist - Oahu

HAWAIIAN ELECTRIC CO.; Honolulu (HI); In loco; USD 89.000 - 114.000; Tempo pieno

Descrizione del lavoro

hawaiianel is seeking a Watch Office professional responsible for real-time detection and monitoring of weather and environmental hazards using field data, meteorology tools, live feeds, and public sources. You will assess incidents affecting infrastructure and safety, and report situational updates to leadership.

The role requires data analysis expertise, strong communication, and the ability to work rotating shifts in a 24/7 operation.

Competenze

• BA/BS in business, fire science, engineering, environmental science, or related field; four years experience may substitute.
• Strong data analysis and reporting experience desirable.
• Working knowledge of electrical utility procedures and operations.
• Proficiency with MS Office, GIS, weather modeling, dashboards and alerting systems.

Mansioni

• Monitor real-time weather and environmental elements to provide situational awareness.
• Coordinate with internal teams to validate hazards and escalate risks.
• Lead and mentor new analysts; provide watch office communications.
• Participate in emergency response activities as assigned.

Conoscenze

Shift work

Data analysis

Situational awareness

Communication skills

Problem solving

Independent work

Interpersonal skills

Formazione

BA/BS in business, fire science, engineering, environmental science, or related field

4 years relevant experience substitution allowed

Strumenti

MS Project

Microsoft Word

Excel

PowerPoint

GIS

Google Earth

Weather modeling

Dashboards

Alerting systems

Descrizione del lavoro

Select how often (in days) to receive an alert:

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This posting will remain open until filled. Early applications are encouraged.

BRIEF POSTING DESCRIPTION:

The P DN WATCH OFFICE Department of the P EMERGENCY PREPAREDNESS & RESPONSE Division at Hawaiian Electric Company has 3 Management vacancies available. (Role: PROFESSIONAL)

JOB FUNCTION:

Responsible for the real-time detection and monitoring of conditions by leveraging information from on-the-ground field teams, meteorology tools, live video and audio feeds, as well as databases, emergency alert systems, social media, the National Weather Service, local public safety authorities and other agencies and systems. Assesses and reports incidents, accidents, and significant events affecting company infrastructure and/or public and employee safety for situational awareness.

ESSENTIAL FUNCTIONS:

Environmental Monitoring and Analysis

• Gathers real-time publicly available information and open-source research to monitor and investigate weather and environmental elements, and interprets data to provide situational awareness; Performs data analyses for an overall assessment of hazards, risks, and impacts and initiates or assists with the initiation of protective measures and mitigation strategies. Ensures notifications and updates are made to the appropriate parties including managers, directors, executives, and regulators and escalates response and mitigation actions, when needed. Ensures sufficient resources are assigned; assists with obtaining resources and coordinates logistics support; and follows through, monitors, and reports on ongoing incidents until they are resolved or completed. Responsible for Watch Office internal and external communications.
• Collaborates with internal teams to validate hazards and risks. Monitors, detects, and documents any occurrence of pre-identified hazards or threats to company/public safety and/or company assets/property. Provides situational awareness to company leadership and other functional areas and internal partners. Provides Watch Office situational updates during group meetings and/or calls. Assists with training, mentoring, and on-boarding of new analysts. Executes fire prediction analysis, as needed. Executes special projects and/or initiatives.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

Knowledge Requirements

• BA/BS in business, fire science, engineering, environmental science, or related field. Four (4) years of relevant experience may be substituted for degree requirement.
• Thorough knowledge of data and reporting analysis normally acquired through college level courses or equivalent experience, highly desirable.
• Working knowledge of general electrical utility procedures and operations.
• Working knowledge of personal computers and related software applications such MS Project, Microsoft Word, Excel, Power Point, GIS, Google Earth, weather modeling, dashboards, alerting systems, and word processing, etc.
• Working knowledge of open-source research techniques and publicly available information (e.g., NOAA, NWS, Google Earth, etc.).
• Working knowledge of business process analysis techniques for assessing operational performance and process/performance management standards and methodologies.

Skills Requirements

• Must be available to work a rotating shift, including nights, holidays, and weekends, as required to support a 24 hour, 365 days per year operation.
• Requires high attention to detail, structure and rigor while demonstrating sound analytical skills. Demonstrated ability to collect and analyze data for reporting.
• Strong problem-solving skills.
• Ability to handle emergency response situations and to work in a stressful environment.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities and strategic direction.
• Ability to operate as a self-starter and meet deadlines.
• Ability to conceptualize new ideas quickly.
• Ability to work independently with little day to day guidance.
• Clear and precise communication skills via various methods and to different audiences. Excellent written, verbal and presentation skills.
• Strong interpersonal skills to direct, influence, motivate and persuade groups or individuals.
• Ability to handle difficult and/or sensitive issues while using tact, courtesy, and discretion.
• Ability to manage and develop/maintain strong positive relationships people at all levels within the company.
• Ability to motivate/influence others in cross-functional teams.

Experience Requirements

• Multiple (5+ years) data analysis and reporting experience.
• Multiple (5+ years) experience as a project or program manager preferably within the emergency management and/or wildfire mitigation space.
• Several (3-5) years of experience in developing and implementing programs.
• A few (1-2) years and experience data research in planning, forecasting, marketing, engineering, statistics, economics, finance, and/or analysis of technical/scientific data, highly desirable.

Role: PROFESSIONAL

Number of Vacancies: 3

Hiring Range: The hiring range for the Watch Office Specialist [Req ID 10613] position is $89,100.00 to $113,700.00. The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com .

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status.

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at [phone].

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email [e-mail].