Watch Desk/Systems Engineer Level 3-FFLL-8957

Onyx Point, LLC.; San Antonio (TX); À distance; USD 78 000 - 250 000; Plein temps

Avantages offerts par ce poste

Remote work options

FSAs

Employee referrals

Bonus opportunities

Technology allowance

Inclusive culture

Résumé du poste

Onyx Point, LLC. is seeking a Systems Engineer with TS/SCI w/ Full Scope Polygraph clearance for critical 24x7 operations in the United States.

You will troubleshoot Linux, hardware, software, networking, and data flows, and maintain SOPs and incident prioritization while documenting clearly. Proficiency with Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, virtualization, and monitoring tools (Nagios, Grafana, Prometheus) is required.

Qualifications

• Develop system engineering documentation sections (SEPs, ICDs).
• Manage requirements to align with defined architectures (SOA, etc.).
• Develop and allocate requirements to hardware/software/facility/personnel.
• Coordinate action items from CCB, design reviews, and test reviews.
• Participate in Integrated Product Teams for new capabilities.
• Contribute to SE documentation (SEPs, ICDs, Requirements).
• Interface definition and life-cycle configuration changes.
• Allocate real-time budgets and error budgets to components.
• Derive stakeholder needs from system requirements.
• Derive low-level requirements from high-level allocations.
• Generate alternative system concepts and architectures.
• Gain approval of system/component definitions and interfaces.
• Define verification criteria and plans for systems.
• Develop system design to satisfy requirements and functionality.
• Develop IA services requirements and security mechanisms.
• Review WBS and IMP for program work packages.
• Provide technical direction for development and testing.
• Implement comprehensive SOA solutions.
• Develop operational concepts and system views for architectures.
• Conduct end-to-end trade analyses for lifecycle optimization.
• Improve standard integration strategies and interfaces.
• Document interfaces, data characteristics, and data flows.
• Use models, simulations, and prototyping to reduce risk.
• Develop risk actions and monitor through EVMS data.
• Stay current with agency and international standards.
• Ensure effective configuration control throughout lifecycle.
• Serve on the CCB and participate in AoA efforts.
• Develop system design alternatives for lifecycle costs.

Responsabilités

• Monitor system health, availability, performance, and data pipelines.
• Investigate alerts and incidents; perform recovery actions as authorized.
• Elevate unresolved issues; maintain tickets, logs, SOPs, and reports.
• Provide concise status updates and effective shift handoffs.

Connaissances

Linux proficiency

Command-line

Troubleshooting hardware

Troubleshooting software

Troubleshooting network

Data-flow troubleshooting

Clear communication

Documentation

Follow SOPs

Incident prioritization

24x7 independence

Formation

Bachelor’s degree in System Engineering/CS/IS/Engineering Science/Engineering Management

5+ years SE experience (substitution available)

Outils

Jira

Confluence

Rancher

Elasticsearch

Redis

NiFi

Docker

Kubernetes

AWS

virtualization

Nagios

Grafana

Prometheus

Description du poste

• TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)

• TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)

Core Qualifications: Linux and command-line proficiency; hardware, software, network, and data-flow troubleshooting; clear communication and documentation; ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment.

Tools and Platforms: Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, virtualization, and monitoring tools such as Nagios, Grafana, and Prometheus.

Key Responsibilities: Monitor system health, availability, performance, and data pipelines; investigate alerts and incidents; perform authorized recovery actions; elevate unresolved issues; maintain tickets, shift logs, SOPs, metrics, and reports; provide concise status updates and effective shift handoffs.

Twenty (20) years experience as a SE in programs and contracts of similar scope, type and complexity is required. Demonstrated experience in planning and leading Systems Engineering efforts is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.

Qualifications

• Contribute to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents
• Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) Service-oriented Architecture (SOA), etc
• Assist with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components
• Coordinate the resolution of action items from Configuration Control Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination
• Participate in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerations
• Participate in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications, and Interface Control Documents
• Participate in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle
• Allocate real-time process budgets and error budgets to systems and subsystem components
• Derive from the system requirements an understanding of stakeholder needs, functions that may be logically inferred and implied as essential to system effectiveness
• Derive lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable
• Generate alternative system concepts, physical architectures, and design solutions
• Participate in establishing and gaining approval of the definition of a system or component under development (requirements, designs, interfaces, test procedures, etc.) that provides a common reference point for hardware and software developers
• Define the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan
• Develop system design solution that satisfies the system requirements and fulfills the functional analysis
• Develop derived requirements for Information Assurance Services (Confidentiality, Integrity, Non repudiation, and Availability); Basic Information Assurance Mechanisms (e.g., Identification, Authentication, Access Control, Accountability); and Security Mechanism Technology (Passwords, cryptography, discretionary access control, mandatory access control, hashing, key management, etc.)
• Review and provide input to program and contract work breakdown structure (WBS), work packages and the integrated master plan (IMP)
• Provide technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
• Implement comprehensive SOA solutions
• Develop scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal needs
• Review and/or approve system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete
• Conduct quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, Produceability, etc.)
• Establish and follow a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces
• Capture all interface designs in a common interface control format, and store interface data in a commonly accessible repository
• Prepare time-line analysis diagrams illustrating the flow of time-dependent functions
• Establish a process to formally and proactively control and manage changes to requirements, consider impacts prior to commitment to change, gain stakeholder buy-in, eliminate ambiguity, ensure traceability to source requirements, and track and settle open actions
• Assess each risk to the program and determine the probability of occurrence and quantified consequence of failure in accordance with an approved risk management plan
• Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment and operations & maintenance
• In conjunction with system stakeholders, plan the verification efforts of new and unproven designs early in the development life-cycle to ensure compliance with established requirements
• Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
• Develop comprehensive SOA solutions
• Develop operational view, technical standards view, and system and services view for architectures
• Conduct and/or approve end-to-end system trade analyses to optimize system operations over its life-cycle through the proper balance of non-functional system performance areas
• Improve standard integration strategies based upon rationale for previous decisions that resulted in improved integration performance
• Fully define interfaces in terms of origination, destination, stimulus, and data characteristics for software; and electrical and mechanical characteristics for hardware
• Use validated models, simulations, and prototyping to mitigate risk and reduce cost of system development
• Develop alternative courses of action, workarounds, and fall-back positions with a recommended course of action for each risk, and monitor and re-evaluate risks at appropriate milestones. Monitors risks using earned value management (EVM) data
• Maintain knowledge of current and evolving agency, national, and international standards applicable to the system development of interest. Apply and enforce use of suitable standards to ensure consistency and interoperability of developer hardware and software
• Ensure effective, periodic review and control of the evolving configuration of a system, both hardware and software components and associated documentation, during the life of the system
• Serve as a member of the CCB
• As a participant within an Analysis of Alternatives (AoA) effort, recommend a preferred solution based on selection criteria adjusted for reasonableness and validity of assumptions, technology limitations, environmental impact, and life-cycle costs
• Develop system design alternatives that consider life cycle cost, reuse, complexity, risk, system expansion, and growth

Compensation

The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.

Benefits

We offer a comprehensive benefits package, including:

• Health Coverage: Medical, dental, and vision insurance
• Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
• Retirement Plan: 401(k) plan with company match
• Paid Time Off: Generous PTO, paid holidays, parental leave, and more
• Wellness: Access to wellness programs and mental health support
• Professional Development: Opportunities for growth, including tuition reimbursement

Additional Perks

• Flexible work arrangements, including remote work options
• Flexible Spending Accounts (FSAs)
• Employee referral programs
• Bonus opportunities
• Technology allowance
• A diverse, inclusive, and supportive workplace culture