Wastewater Treatment Site Manager

New England Water Works Association; Framingham (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

New England Water Works Association is seeking a Site Manager to oversee a wastewater treatment facility, ensuring safe, compliant, and efficient operation while leading a team of operators and technicians. The role emphasizes leadership in regulatory compliance, safety, reporting, and performance optimization, with travel to other facilities as needed.

This on-site position in Framingham, MA offers scope to drive process improvements, coordinate with customers, and manage capital projects.

Qualifications

• Hands-on leader with wastewater treatment expertise.
• Experience with regulatory permits and environmental reporting.
• Strong supervisory and training skills.
• Ability to manage multiple priorities and travel.

Responsibilities

• Direct and supervise wastewater plant personnel; develop staffing plans and schedules.
• Manage operator training and professional development.
• Conduct performance evaluations and support employee growth.
• Implement safety programs and ensure training compliance.
• Interface with customers and attend site meetings.
• Generate reports for customers and internal stakeholders.
• Coordinate chemical suppliers and maintenance providers.
• Monitor discharge permits and environmental compliance.
• Oversee preventive maintenance and capital improvement projects.
• Travel occasionally to other facilities.

Skills

Team leadership

Wastewater treatment

Regulatory compliance

Safety management

Operations planning

Job description

What You'll Do

As the Site Manager, you will be responsible for the safe, compliant, and efficient operation of the wastewater treatment facility while leading a team of operators and technicians.

Leadership & Operations

• Direct and supervise wastewater treatment plant personnelDevelop staffing plans and work schedules
• Manage operator training and professional development
• Conduct performance evaluations and support employee growth
• Implement safety programs and ensure compliance with all training requirements
• Support company policies, procedures, and ISO standards

Customer & Business Management

• Interface directly with customers and attend site meetings
• Review operational performance and business account issues with company leadership
• Generate reports for customers and internal stakeholders
• Assist with sales initiatives and special projects
• Coordinate chemical suppliers and subcontracted maintenance providers

Regulatory Compliance & Environmental Stewardship

• Monitor process parameters and ensure compliance with discharge permits
• Maintain environmental records and operational reporting requirements
• Perform system audits and inventory reviews
• Support environmental sustainability initiatives
• Ensure adherence to federal, state, and local regulations

Maintenance & Reliability

• Troubleshoot treatment system and equipment issues
• Maintain preventive maintenance programs
• Coordinate facility upgrades and capital improvement projects
• Manage process, laboratory, and safety equipment maintenance programs

Travel & Schedule

• Work a flexible schedule as operational needs require
• Travel occasionally to other facilities and corporate offices

Equipment & Systems You'll Manage

The successful candidate will have experience with many of the following:

Analytical & Laboratory Equipment

• pH meters
• Ion-specific meters
• Atomic Absorption Spectrometry (AA)
• Portable spectrophotometers

Process Equipment

• Flow controllers and level controllers
• Pumping systems
• Plate-and-frame filter presses
• Sludge transfer systems
• Polymer feed systems
• Sludge thickening equipment
• Sludge drying systems
• RTO (Regenerative Thermal Oxidizer) equipment
• Agitation and mixing systems
• Chemical storage, transfer, and feed systems
• Automated control valves

Desired Technical Skills

We are looking for a hands-on leader with exceptional wastewater treatment expertise, including:

• Wastewater sampling and laboratory analysis
• Industrial wastewater treatment processes
• Municipal wastewater operations
• Sludge dewatering and drying operations
• Effluent monitoring and compliance reporting
• Lift truck/forklift operation
• Chemical treatment and feed systems
• Manual and automated treatment process control
• Process troubleshooting and root cause analysis
• Environmental compliance and permit management
• Safety leadership and risk management

Supervisory Responsibilities

This position directly supervises employees within the Wastewater Treatment Operations Department and is responsible for:

• Recruiting and hiring staff
• Training and onboarding employees
• Planning and assigning work
• Coaching and performance management
• Employee development
• Reward and recognition programs
• Corrective action and disciplinary processes