Waste & Recycling Operations Lead

Rumpke Waste & Recycling; Storrs (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Rumpke Waste & Recycling is seeking an Operations Manager to lead day-to-day waste and recycling collection operations at a site or division. You will oversee front-line supervisors, drivers, and helpers, driving safety, service, and cost performance while promoting accountability and continuous improvement.

The role requires leadership across maintenance, dispatch, and customer service, with a focus on regulatory compliance and achieving district goals.

Qualifications

• 5–8 years in waste management, logistics, or transportation.
• 3+ years of progressive leadership experience managing Route Managers or equivalent.
• Knowledge of safety regulations and requirements (DOT, OSHA).
• Ability to lift up to 75 lbs and work outdoors in varying conditions.

Responsibilities

• Monitor performance metrics, including safety, customer service, cost, productivity, and overtime.
• Ensure compliance with safety, DOT, and environmental regulations.
• Analyze route performance metrics and implement corrective actions.
• Drive operational improvements through coaching, process consistency, and technology.
• Interact with local, city, municipal, and county agencies to ensure compliance standards.
• Conduct investigations for accidents, incidents, and property damage with safety and HR.
• Lead, coach, and develop front-line supervisors, drivers, and staff to achieve district goals.
• Collaborate with Maintenance, Dispatch, and Customer Service to ensure service reliability.
• Manage P&L performance for assigned operations and control expenses.
• Support labor relations, investigations, and corrective actions.

Skills

P&L management

Operational metrics

Route optimization

Safety & compliance

People management

Coaching

Cross-functional collaboration

Education

High School or better

Bachelor's or better in Relevant field

General Education Diploma or better

Job description

Rumpke Waste & Recycling is seeking an Operations Manager to lead day-to-day waste and recycling collection operations at a site or division. You will oversee front-line supervisors, drivers, and helpers, driving safety, service, and cost performance while promoting accountability and continuous improvement.

The role requires leadership across maintenance, dispatch, and customer service, with a focus on regulatory compliance and achieving district goals.