Waste Operations & Customer Service Associate I

Collier County; Naples (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Collier County is seeking a detail-oriented individual to perform customer service and cashiering at the County’s Landfill, Transfer Station, and Recycling Centers. You will assist customers with waste acceptance procedures, provide forms, and relay information.

Responsibilities include answering calls, screening loads, capturing transaction data, and maintaining records. A high school diploma or GED and 1 year of related experience are required; fingerprinting is required.

Qualifications

• High school diploma or GED required.
• 1 year of related experience preferred.
• Fingerprinting required.

Responsibilities

• Assists customers and conducts cashiering at Landfill, Transfer Station, and Recycling Centers.
• Answers division phones and handles questions about programs and procedures.
• Responds to inquiries and complaints regarding waste acceptance and hours of operation.
• Provides forms, receipts, and documents to visitors and assists with forms.

Skills

Customer service

Cash handling

Data entry

Record keeping

Communication

Education

High school diploma or GED

Job description

Collier County is seeking a detail-oriented individual to perform customer service and cashiering at the County’s Landfill, Transfer Station, and Recycling Centers. You will assist customers with waste acceptance procedures, provide forms, and relay information.

Responsibilities include answering calls, screening loads, capturing transaction data, and maintaining records. A high school diploma or GED and 1 year of related experience are required; fingerprinting is required.