Wash Station & Member Services Associate

Whistle Express Car Wash; Greensboro (NC); On-site; USD 19,000 - 29,000; Full time

Job summary

Whistle Express Car Wash in Greensboro, NC is seeking a dedicated Team Member to deliver exceptional customer service while ensuring fast, high‑quality wash operations. You’ll guide vehicles into the wash tunnel, assist with membership activities, and help maintain a spotless and safe site.

You will interact with customers at the Welcome Station, support sign‑ups and plan changes, and perform general duties to keep operations running smoothly and customers satisfied throughout their visit.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying pre‑existing conditions. Operate wash equipment safely and efficiently.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy.
• General Duties: Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency.

Job description

Whistle Express Car Wash in Greensboro, NC is seeking a dedicated Team Member to deliver exceptional customer service while ensuring fast, high‑quality wash operations. You’ll guide vehicles into the wash tunnel, assist with membership activities, and help maintain a spotless and safe site.

You will interact with customers at the Welcome Station, support sign‑ups and plan changes, and perform general duties to keep operations running smoothly and customers satisfied throughout their visit.