WASH Pros - Service Technician

WASH; Fresno (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

WASH in Fresno, CA seeks a Service Technician to perform field service on coin-operated washers and dryers at customer locations across the region. You will diagnose, repair, and replace components to keep machines running and satisfy client expectations.

The ideal candidate has at least 2 years of mechanical experience, electrical knowledge, and solid English communication. A valid driver’s license and ability to lift heavy loads are required; bilingual in English/Spanish is a plus.

Qualifications

• Two years of mechanical experience and electrical knowledge and/or training.
• Ability to lift 50 pounds on a regular basis and move 200 pounds or more with a dolly/hand truck.
• Strong English communication skills; bilingual English/Spanish desirable.

Responsibilities

• Performs field service to test and repair malfunctioning washers and dryers.
• Uses test equipment to determine condition of machines and inspects operating cycles for issues.
• Replaces worn or defective parts and assists dispatch with field needs.
• Drives company vehicle to and from work locations and maintains vehicle cleanliness.

Skills

Mechanical experience

Electrical knowledge

English fluency

Customer service

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

We offer training and advancement opportunities. Many of the leaders at our company started with WASH in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.

Estimated Salary: $20.00 to $30.00 per hour based on qualifications and experience.

Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

What you’ll do:

• Performs field service to test and repair malfunctioning washers and dryers
• Uses test equipment to determine condition of machines
• Examines machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
• Disassembles machine and examines mechanical and electrical parts
• Replaces worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
• Replaces and adjusts motors
• Reassembles appliance, adjusts pulleys, and lubricates moving parts
• Advises dispatch department of equipment in the field that should be replaced
• Drives a company vehicle to and from work locations
• Maintains company vehicle fluid levels, tire pressure, and keeps vehicle clean
• Maintains stocks of replacement parts for servicing coin operated washers and dryers
• Contacts apartment managers and customers to insure good customer relations

What we’re looking for:

• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

We are anequalopportunityemployer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, and local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location.We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.