WASH Pros - Service Technician-2

WASH Multifamily Laundry Systems; Sacramento (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

WASH Multifamily Laundry Systems is seeking a Service Technician to repair washers and dryers at customer locations within an assigned region across the USA. The role rewards independent work and strong mechanical aptitude.

You will travel to sites, test equipment, replace worn parts, and maintain customer relations while keeping stock and vehicle in good order.

Qualifications

• At least 2 years of mechanical experience and electrical knowledge/training.
• Strong English communication in oral and written form; bilingual English/Spanish desirable.
• Ability to lift 50 pounds regularly and move 200 pounds or more with a dolly/hand truck.

Responsibilities

• Perform field service to test and repair malfunctioning washers and dryers.
• Use test equipment to determine machine condition.
• Examine machines during operating cycles to detect issues like vibration, overheating, leaks, and loose parts.
• Disassemble machines and inspect mechanical and electrical components.
• Replace worn or defective parts (switches, pumps, bearings, transmissions, belts, gears, blowers, wiring).
• Replace and adjust motors; reassemble appliances and lubricate moving parts.
• Advise dispatch on equipment replacements.
• Operate a company vehicle to travel to locations; maintain vehicle cleanliness and fluids.
• Maintain stock of replacement parts for servicing coin-operated units.
• Communicate with apartment managers and customers to ensure good relations.

Skills

Driving

Customer service

English/Spanish (Desirable)

Mechanical aptitude

Electrical knowledge

Job description

Overview

WASH provides field service for washers and dryers across the USA and Canada. We focus on customer care, quality service, and a high-performance, innovative environment. This role is for a Service Technician who performs mechanical repairs to washers and dryers at customer locations within an assigned region. The position ideally suits someone who works independently and has strong mechanical aptitude.

What you’ll do

• Perform field service to test and repair malfunctioning washers and dryers.
• Use test equipment to determine machine condition.
• Examine machines during operating cycles to detect issues such as excess vibration, overheating, fluid leaks, and loose parts.
• Disassemble machines and examine mechanical and electrical components.
• Replace worn or defective parts (e.g., switches, pumps, bearings, transmissions, belts, gears, blowers, wiring).
• Replace and adjust motors; reassemble appliances, adjust pulleys, and lubricate moving parts.
• Advise dispatch of field equipment that should be replaced.
• Operate a company vehicle to travel to work locations; maintain vehicle cleanliness and fluid levels.
• Maintain stocks of replacement parts for servicing coin-operated washers and dryers.
• Communicate with apartment managers and customers to ensure good customer relations.

What we’re looking for

• Good driving record.
• Strong customer service and problem-solving skills.
• Effective English communication skills (oral and written); bilingual English/Spanish is desirable.
• At least 2 years of mechanical experience and electrical knowledge/training.
• Ability to lift 50 pounds regularly and move 200 pounds or more with a dolly/hand truck.
• Prior washer/dryer repair experience is desirable.

Qualifications and other information

We are an equal opportunity employer and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, veteran status, or other protected class. We may require drug testing after an offer of employment, in accordance with applicable laws. We comply with federal, state, and local laws related to drug testing and eligibility to work in the U.S. We participate in and comply with E-Verify where required. Privacy information is described in our Privacy Policy, accessible at the company site. If you do not consent to the Privacy Policy, please contact Human Resources to discuss the position.