Service Technician, WASH Pros

WASH Multifamily Laundry Systems; Chicago (IL); On-site; USD 30,000 - 41,000; Full time

Job summary

WASH Multifamily Laundry Systems in Chicago is seeking a Service Technician to perform mechanical repairs on washers and dryers at customer locations within the assigned region. You will diagnose, disassemble, reassemble, and repair machines to keep them running and meet customer expectations.

The ideal candidate has strong mechanical aptitude, at least 2 years of mechanical experience, a High School Diploma or GED, and a good driving record.

Qualifications

• Strong mechanical aptitude and ability to diagnose mechanical issues.
• Excellent oral and written English communication skills.
• Strong customer service and problem-solving abilities.

Responsibilities

• Service washers and dryers at apartments, laundromats, hotels, and other locations.
• Disassemble machines and examine mechanical and electrical parts.
• Reassemble appliances, adjust pulleys, and lubricate moving parts.
• Replace worn or defective parts and adjust motors.
• Clean and wash parts and report needed replacements.
• Coordinate with dispatch on equipment replacements when necessary.
• Drive a company vehicle to and from work locations.

Skills

Strong mechanical aptitude

English communication skills

Problem-solving

Customer service

Education

High School Diploma or GED

Job description

Company Overview

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude. We offer training and advancement opportunities. Many of the leaders at our company started with WASH in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.

Estimated Salary

Estimated Salary: $22.00 to $30.00 per hour based on qualifications and experience. Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

Job Responsibilities

• Service washers and dryers at apartments, laundromats, hotels, athletic facilities, etc.
• Disassemble machines and examine mechanical and electrical parts
• Reassemble appliances, adjusts pulleys, and lubricate moving parts
• Replace worn or defective parts and adjusts motors
• Clean and wash parts
• Advise dispatch department of equipment that should be replaced with new equipment
• Drive a company vehicle to and from work locations

Qualifications

• High School Diploma or GED
• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

Equal Opportunity Statement

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location. We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S. We respect the privacy of candidates for employment.

WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act.

Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at [e-mail] to inquire about the position.

Company Culture & Growth

The driving force to our success continues to be our customer service. As we build upon our Company’s legacy, growth and innovation are at the forefront of our strategic goals. We value trust, innovation, and integrity and are committed to helping you design your future and build your career. Whether you’re part of Operations, Sales, Marketing, Finance, Customer Service or have other talents to offer, the people you will work with are the best in the industry. Over the past five years we’ve doubled in size, pioneered new advances in laundry room technology, and modernized our systems. In being a people-centered company, we provide professional development, promotional opportunities, and a learning environment to continue to innovate. If our spirit of innovation and customer-focused approach speaks to you, we’d like to meet you!

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