Wash Attendant

MinuteMan Car Wash; Toledo (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Daily Cash Tips

Employee discounts

Flexible schedule

Paid Time Off after one year

Job summary

MinuteMan Car Wash in Toledo, Ohio, is seeking dedicated employees to join their team. The position includes responsibilities such as vehicle preparation, maintaining cleanliness in the wash tunnel, and providing exceptional customer service. Candidates should have at least six months of related experience and be prepared for physical labor. Compensation includes a base salary of $14 per hour plus tips, along with benefits like Paid Time Off after one year of employment.

Qualifications

• Six months of related job experience required.
• Ability to perform physical labor throughout the day.
• Proactive and ensures responsibilities are met.

Responsibilities

• Prep vehicles to MinuteMan standards and ensure customers get the correct wash.
• Maintain cleanliness of the tunnel and property.
• Provide excellent customer service and address concerns.

Skills

Six months related job experience

Physical labor

Proactive work ethic

On time to work

Respect leadership

Communicate openly and honestly

Job description

Benefits

• Daily Cash Tips
• Employee discounts
• Flexible schedule
• Reports to: General Manager
• Supervised by: Membership Sales & Service Reps

Key Roles and Accountability

• Prep vehicles to MinuteMan standards and be sure customers get the correct wash (including retracts).
• Demonstrate a positive attitude toward customers at all times.
• Maintain tunnel and property cleanliness to MinuteMan standards.
• Monitor cars in the tunnel to ensure vehicle safety
• Provide customer service as needed.

Duties

• Demonstrate the MinuteMan Customer Service Standards at all times
• Greet customers with smile and acknowledgement to build rapport
• Address customer concerns and questions when presented to you
• Prepare cars before entering the wash
• Assist customers as needed to have the car in neutral when entering the wash
• Be aware and monitor cars moving through the tunnel until fully exited
• Identify and report any problems or issues with the wash mechanics
• Direct customer issues and incidents to a Member Service and Sales Rep and/or GM in a way that makes the customer feeling taken care of
• Understand and follow all safety procedures
• Follow and document duties in checklist our process app
• Keep tunnel cleaned as outlined in Checklist Process
• Keep grounds cleaned to the standard your GM has instructed which includes:
  • Picking up garbage
  • Shoveling and sweeping debris and ice salt
• Follow opening duties as outlined in Checklist
• Follow closing duties as outlined in Checklist
• Reset and adjust queue when it’s not working
• Troubleshoot problems you’ve been trained on
• Be proactive in clean up and washing not waiting to be instructed
• Follow all company policies and procedures
• Work the hours scheduled each week or coordinate trades through your GM

Desired Skills and Experience

• Six months related job experience
• Physical labor
• Proactive work ethic
• On time to work
• Respect leadership
• Communicate openly and honestly
• Acceptance to be wet all day

Compensation and Benefits

• Make up to $18 per hour with cash tips
• Base Salary: $14/hr + Tips
• Annual reviews with an opportunity for an increase
• Five days Paid Time Off accrued after one year of employment (full time employees only)
• We close on all major holidays