Assistant Manager

Wash and Roll; Nashville (TN); On-site; USD 42,750 - 52,250; Full time

Benefits offered by this job

Health benefits

Vision and dental insurance

Performance bonus structure

Job summary

Wash and Roll in Nashville, Tennessee, is seeking an Assistant Manager who is motivated and eager to grow within a dynamic company. This position requires excellent customer service skills and management capabilities. Responsibilities include managing operations when the general manager isn't available, training staff, handling customer needs, and ensuring site maintenance. The role offers a competitive salary of $47,500 plus tips, with additional performance-based bonuses and a benefits program, including health and dental coverage.

Qualifications

• Experience in customer service is beneficial.
• Willingness to learn and grow in a managerial position.
• Ability to handle performance-based responsibilities.

Responsibilities

• Manage the onsite operations in the absence of the general manager.
• Train staff to ensure daily tasks are completed.
• Handle customer inquiries related to memberships and incidents.

Skills

Customer service

Team training

Basic maintenance

Job description

$47,500 Salary + Tips

Looking for a well‑motivated individual looking to grow in an actively growing company. This particular position places a heavy importance on customer service and work excellence.

Previous car wash experience is preferred, but not necessary, as long as the individual is ready to learn. Each Assistant Manager is trained as if they are preparing to take on a store for themselves. Lots of forward opportunity not only in management, but sales as well if that career path suits an individual better.

• Being the onsite manager when general manager is not available
• Performance based monthly bonus structure
• Performance based quarterly bonus structure
• Deposits, labor reports/ Monthly Reports, chemical ordering, etc.
• Opening and closing location based on schedule needs
• Training staff members to assure daily tasks are being accomplished
• Taking phone calls and text from employees when not onsite if additional assistance is needed
• Assisting customers on membership, incident, cleaning needs
• Scrubbing cars in prep area
• Tunnel/Equipment room basic maintenance
• Ordering parts for tunnel
• Ordering vacuum/janitorial equipment
• Basic Landscaping needs
• Development program to move forward if forward movement is wanted
• Benefits program involving health, vision, dental and more