Warranty Service Technician

Jenkins Plumbing Company, LC; Lakeland (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

Jenkins Plumbing Company, LC is seeking an experienced residential plumber to perform warranty and service calls, diagnose and repair issues, and ensure installations meet code. You’ll explain repairs clearly to homeowners and document work performed, parts used, and results.

A valid driver's license and ability to lift up to 50 pounds are required. We offer competitive pay, health/dental/vision insurance, PTO, holidays, 401(k)/ESOP participation, and ongoing training in a team-oriented

Qualifications

• Previous residential plumbing experience preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage daily service appointments.
• Knowledge of residential plumbing systems and local plumbing codes.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and work in various indoor and outdoor environments.

Responsibilities

• Perform warranty and service calls for residential plumbing systems.
• Diagnose and repair plumbing issues efficiently and accurately.
• Inspect plumbing installations to ensure they meet company standards and applicable codes.
• Complete repairs related to fixtures, water heaters, drain systems, water lines, and other plumbing components.
• Clearly explain repairs and recommendations to homeowners in a professional manner.
• Document service calls, repairs performed, and materials used.
• Maintain an organized service vehicle and company equipment.
• Work closely with the construction and warranty teams to resolve homeowner concerns promptly.
• Follow all company safety policies and procedures.
• Represent Jenkins Plumbing with professionalism and excellent customer service at every job site.

Skills

Residential plumbing

Troubleshooting

Customer service

Independent worker

Code knowledge

Driver's license

Lifting 50 lbs

Job description

Responsibilities

• Perform warranty and service calls for residential plumbing systems.
• Diagnose and repair plumbing issues efficiently and accurately.
• Inspect plumbing installations to ensure they meet company standards and applicable codes.
• Complete repairs related to fixtures, water heaters, drain systems, water lines, and other plumbing components.
• Clearly explain repairs and recommendations to homeowners in a professional manner.
• Document service calls, repairs performed, and materials used.
• Maintain an organized service vehicle and company equipment.
• Work closely with the construction and warranty teams to resolve homeowner concerns promptly.
• Follow all company safety policies and procedures.
• Represent Jenkins Plumbing with professionalism and excellent customer service at every job site.

Qualifications

• Previous residential plumbing experience preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage daily service appointments.
• Knowledge of residential plumbing systems and local plumbing codes.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and work in various indoor and outdoor environments.

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• 401(k)/ESOP participation
• Company vehicle (if applicable)
• Ongoing training and career development
• Supportive, team-oriented work environment

Once hired, you'll enjoy lucrative pay, incentive programs, and benefits including full medical and a 401(k) retirement program.

Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.