Warranty - Service Technician

JENKINS PLUMBING; Myrtle Beach (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

JENKINS PLUMBING is looking for a Warranty Service Technician in Myrtle Beach. In this full-time role, you will diagnose and complete warranty repairs on residential plumbing systems while delivering superior customer service.

The ideal candidate will have strong troubleshooting skills, a positive attitude, and the ability to work independently. We offer competitive pay, comprehensive benefits, and a supportive work environment.

Qualifications

• Residential plumbing experience preferred.
• Strong troubleshooting and problem-solving skills required.
• Excellent customer service and communication skills essential.

Responsibilities

• Perform warranty service calls on residential plumbing systems.
• Diagnose and repair plumbing issues covered under warranty.
• Accurately document completed work, materials used, and service findings.

Skills

Troubleshooting

Customer service

Problem-solving

Independence

Education

Residential plumbing experience

Tools

Smartphones

Tablets

Job description

Job Description:Warranty Service TechnicianEmployment Type: Full-TimeJoin the Jenkins Plumbing Team!Jenkins Plumbing is seeking a dependable, customer-focused Warranty Service Technician to join our growing team. In this role, you will be responsible for diagnosing and completing warranty repairs on newly constructed residential plumbing systems while providing outstanding customer service to homeowners, builders, and project managers.If you take pride in your workmanship, enjoy solving problems, and want to work for a company that values integrity, teamwork, and quality, we'd love to hear from you.ResponsibilitiesPerform warranty service calls on residential plumbing systems.Diagnose and repair plumbing issues covered under warranty.Troubleshoot leaks, fixture malfunctions, drainage issues, water heater concerns, and other plumbing-related problems.Communicate professionally with homeowners, builders, and office staff.Accurately document completed work, materials used, and service findings.Maintain a clean, organized, and fully stocked company vehicle.Follow all company safety policies and procedures.Complete service calls efficiently while maintaining high-quality workmanship.Identify recurring issues and communicate findings to management.Represent Jenkins Plumbing in a professional manner at all times.QualificationsResidential plumbing experience preferred.Plumbing license is a plus but not required (depending on state requirements).Strong troubleshooting and problem-solving skills.Excellent customer service and communication skills.Ability to work independently and manage daily service schedules.Valid driver's license with an acceptable driving record.Ability to lift up to 50 pounds and perform physical work in various environments, including crawl spaces and attics.Basic knowledge of smartphones or tablets for work order documentation.Preferred SkillsExperience with residential new construction plumbing.Knowledge of plumbing codes and industry standards.Ability to prioritize multiple service calls throughout the day.Positive attitude with a strong work ethic.Dependable, punctual, and team-oriented.What We OfferCompetitive pay based on experience100% Associate-Owned Company (Employee Ownership)Medical InsuranceDental InsuranceVision InsuranceCompany-Paid Life InsuranceShort-Term Disability InsuranceLong-Term Disability Insurance401(k) Retirement PlanPaid Time Off (PTO)Paid HolidaysWeekly PayOpportunities for Career Growth and AdvancementOngoing Training and Professional DevelopmentCompany Vehicle (for eligible positions)Company-Provided Tools and Equipment (where applicable)Stable, growing company with long-term career opportunitiesSupportive, team-oriented work environmentWhy Jenkins Plumbing?At Jenkins Plumbing, we believe our employees are our greatest asset. As a 100% Associate-Owned Company, every team member has a vested interest in our success. We are committed to providing a workplace where integrity, teamwork, quality workmanship, and exceptional customer service are valued every day. We invest in our employees by offering competitive pay, comprehensive benefits, ongoing training, and opportunities for career advancement. Whether you're beginning your career or bringing years of experience, Jenkins Plumbing is a place where you can build a rewarding future.Ready to join our team? Apply today through the Careers section of the Jenkins Plumbing website and become part of a company committed to excellence, integrity, and delivering exceptional service to every customer.Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.