Warranty Service Technician

The Aluminum Company of North Carolina; Durham (NC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company health benefits

Company vehicle and gas card

Company phone and tablet

401k

Job summary

The Aluminum Company of North Carolina is seeking a dedicated field technician for warranty service and exterior remodeling work across North Carolina. This role involves hands-on tasks, small installations, and a focus on customer satisfaction in a field setting.

Ideal candidates will demonstrate strong communication skills, reliable scheduling, and a proven history in exterior remodeling trades. A valid NC driver's license and ability to lift 75 lbs are required.

Qualifications

• Must have a valid NC Driver's License.
• Ability to pass a pre-employment drug screening.
• Clean driving record to operate a company vehicle.
• Ability to regularly lift 75 lbs.
• OSHA training is a plus.

Responsibilities

• Perform daily exterior remodeling tasks and warranty services.
• Complete small installations and repairs as required.
• Manage and maintain a daily schedule and scheduled appointments.
• Provide clear communication with customers, project managers and leadership.

Skills

Customer communication

Time management

Field service

Exterior remodeling

Job description

The Aluminum Company of North Carolina is in search of a dedicated, motivated and skilled field technician to fill our open position of Warranty Service Technician. This is a field-based position working hands-on to accomplish daily exterior remodeling tasks, warranty services and small installations and repairs as required. The company was founded in 1961 and offers a fun and challenging work environment where employees are rewarded with competitive pay, an enriching work environment, and a long-term growth opportunity in a family atmosphere.

The qualities of the ideal candidate are:

• A desire to succeed when faced with challenges.
• A strong ability to communicate with customers, department and project managers and upper management.
• The ability to complete assigned tasks/projects in a timely manner and with an extremely high attention to detail.
• A proven track record of managing a daily schedule and scheduled appointments.
• Past, verifiable work history in the exterior remodeling trades with a focus on the following:
  • Replacement window installation.
  • Trim coil fabrication with a metal brake for fascia and window and door casings.
  • Carpentry repairs such as fascia, soffit, brick mold, crown molding, etc.
  • Roof (both shingle and metal) knowledge a huge plus.
  • Glass and glazing experience is a huge plus.
  • Vinyl and Hardie siding experience.
  • Door installation and replacement.

To be considered for the position, the candidate must possess the following:

• A valid NC Driver's License.
• The ability to pass a pre-employment drug screening.
• A clean driving record to operate a company vehicle.
• The ability to regularly lift 75 lbs., carry an extension ladder, and work in many varied work environments in the field.
• Previous OSHA training is a plus.

Benefits include:

• Company health benefits
• Company vehicle and gas card
• Company phone and tablet
• 401k

The Aluminum Company of North Carolina is an equal opportunity employer.

If you are interested in the position, please email your resume to [e-mail] , or call our office at [phone].

The Aluminum Company of North Carolina is proud to provide home improvement in the following areas: Raleigh, Durham, Chapel Hill, Cary, Morrisville, Apex, Holly Springs, Fuquay-Varina, Wake Forest, Wilson, Zebulon, Rocky Mount, Henderson, Mebane, Efland, Burlington, and Greensboro.