Warranty Service Coordinator

Lennar USA; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, and

401(k) retirement plan with company–m!

Paid parental leave

Education assistance

Adoption assistance

Vacation and holidays

Job summary

Lennar is seeking a Customer Care Representative to serve homeowners and trade partners, coordinating warranty service and maintaining strong relationships across Lennar communities. You will schedule repairs, manage service requests, and ensure timely, satisfactory results.

On-site presence at communities, strong communication, and organizational skills are required, along with a valid driver’s license. Lennar offers growth within a Fortune 500 company that values people and opportunity.

Qualifications

• High school diploma or GED or equivalent required.
• 1-3 years experience in residential customer service or construction preferred.
• Valid driver’s license with a good driving record required.
• Strong communication, organizational and time-management skills essential.

Responsibilities

• Schedule and oversee repairs, ensuring completion within specified timeframes.
• Maintain service request logs and documentation of all work performed.
• Evaluate performance of trade partners and materials, reporting back to management.
• Participate in department meetings and emergency on-call rotation schedules.

Skills

Strong communication

Organizational skills

Time management

Education

High school diploma or GED

Associate’s degree or equivalent

Tools

Valid driver's license

Job description

Lennar is seeking a Customer Care Representative to serve homeowners and trade partners, coordinating warranty service and maintaining strong relationships across Lennar communities. You will schedule repairs, manage service requests, and ensure timely, satisfactory results.

On-site presence at communities, strong communication, and organizational skills are required, along with a valid driver’s license. Lennar offers growth within a Fortune 500 company that values people and opportunity.