Warranty Project Lead: Customer Advocacy & Execution

ABB Inc.

Houston (TX)

Hybrid

USD 85,000 - 110,000

Full time

2 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Health insurance
401k with company contributions
Paid holidays
Parental Leave
Employee discount program

Job summary

ABB is seeking a Warranty Project Manager to own the warranty process for Electrification Solutions projects, serving as the primary interface for claims and coordinating with vendors, field technicians, and internal teams to ensure timely resolution.

This hybrid role in Houston, TX or Lake Mary, FL requires about 25% travel and participation in a rotating on-call schedule. A bachelor’s degree in engineering and 3+ years of PM/engineering experience are preferred.

Qualifications

  • Bachelor degree in electrical/energy/mechanical engineering with at least 3 years in PM, engineering, or manufacturing.
  • Strong English communication, written and verbal.
  • Able to work in a hybrid US environment with travel up to 25%.
  • Must have work authorization to work in the US.

Responsibilities

  • Warranty Management & Customer Advocacy: act as primary customer contact for warranty issues and drive timely resolution.
  • Claims Assessment & Coordination: review claims per terms and coordinate with vendors, field technicians, and internal teams to minimize downtime.
  • Process Execution & Documentation: manage purchase orders, maintain project records, and ensure HSE compliance while improving processes.
  • Analysis & Reporting: collaborate with Quality teams to analyze warranty trends, costs, and performance.

Skills

Warranty management
Customer advocacy
English communication
Analytical skills
Organizational skills
Problem solving

Education

Bachelor's degree in Electrical/Energy/Mechanical Engineering

Job description

ABB is seeking a Warranty Project Manager to own the warranty process for Electrification Solutions projects, serving as the primary interface for claims and coordinating with vendors, field technicians, and internal teams to ensure timely resolution.

This hybrid role in Houston, TX or Lake Mary, FL requires about 25% travel and participation in a rotating on-call schedule. A bachelor’s degree in engineering and 3+ years of PM/engineering experience are preferred.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Warranty Solutions Lead: Fast, Customer-Driven Claims
Warranty Solutions Lead: Fast, Customer-Driven Claims

BlackBerry Inc. • Florida

Hybrid
USD 90,000 - 130,000
Health, Life & Disability
401k Savings Plan
Employee Assistance Program
+1
Warranty Project Manager
Warranty Project Manager

ABB Inc. • Houston (TX)

Hybrid
USD 85,000 - 110,000
Health insurance
401k with company contributions
Paid holidays
+2
Warranty Project Manager
Warranty Project Manager

BlackBerry Inc. • Florida

Hybrid
USD 90,000 - 130,000
Health, Life & Disability
401k Savings Plan
Employee Assistance Program
+1
Warranty & Quality Claims Specialist
Warranty & Quality Claims Specialist

ABB • Florence (SC)

On-site
USD 55,000 - 75,000
Project Lead, Electrical Systems (Hybrid - Lake Mary)
Project Lead, Electrical Systems (Hybrid - Lake Mary)

BlackBerry Inc. • Town of Florida (NY)

Hybrid
USD 90,000 - 120,000
Health, Life & Disability
401k Savings Plan
Employee Stock Acquisition Plan (ESAP)
+1
Hybrid Project Manager: Small-Projects Lead
Hybrid Project Manager: Small-Projects Lead

BlackBerry Inc. • Town of Florida (NY)

Hybrid
USD 90,000 - 120,000
Health benefits
401k plan with company contributions
Employee stock purchase plan
+1
Hybrid Project Coordinator: Warranty & Cross‑Functional Lead
Hybrid Project Coordinator: Warranty & Cross‑Functional Lead

Siemens • Wendell (NC)

Hybrid
USD 52,000 - 76,000
Warranty Claims & Resolution Specialist
Warranty Claims & Resolution Specialist

ABB Inc. • South Carolina

On-site
USD 60,000 - 80,000
PowerFLX Warranty Project Lead
PowerFLX Warranty Project Lead

PROENERGY • Sedalia (MO)

On-site
USD 120,000 - 180,000
PowerFLX Warranty Project Lead
PowerFLX Warranty Project Lead

PROENERGY • Chicago (IL)

On-site
USD 120,000 - 180,000