Warranty Parts Recovery Specialist

Club Car Llc; North Augusta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Warranty Parts & Recovery Technician at Club Car in Evans, GA will serve as the subject matter expert for root-cause analysis of parts returned under warranty and will coordinate with warranty, technical support, engineering and supplier quality teams. The role includes handling warranty part returns, supporting supplier reviews, and providing training on processes.

Strong data handling, attention to detail, and ability to lift parts and travel up to 10% are required; forklift certification

Qualifications

• Associate's degree in a business-related engineering field or equivalent
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Receive and inspect incoming warranty part returns in the warranty system.
• Return parts to suppliers to support root cause analysis.
• Support engineering/supplier warranty reviews as needed.
• Provide training to suppliers on system processes and functions.
• Work cross-functionally with technical support, warranty teams, and engineering to collect data.
• Exhibit willingness for additional training and education.
• Perform other responsibilities as assigned by the supervisor.
• Monthly reporting of warranty claims data to track progress and drive process improvements.
• Must be able to lift parts for inspection within safety guidelines.
• Must be able to pass forklift certification within 2 weeks of hire.

Skills

Communication skills

Detail-oriented

Cross-functional collaboration

Safety awareness

Education

Associate's degree in business-related engineering field or equivalent

Tools

Windchill

Mapics

Warranty systems

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

The Warranty Parts & Recovery Technician at Club Car in Evans, GA will serve as the subject matter expert for root-cause analysis of parts returned under warranty and will coordinate with warranty, technical support, engineering and supplier quality teams. The role includes handling warranty part returns, supporting supplier reviews, and providing training on processes.

Strong data handling, attention to detail, and ability to lift parts and travel up to 10% are required; forklift certification