Warranty Operations Specialist

Idahoan Foods, LLC; Fargo (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

State-of-the-art workspaces

Comprehensive benefits package

Core values-driven culture

Job summary

RDO Equipment Co. in Fargo, ND is seeking a Warranty Support Administrator to manage warranty registrations, process claims, and assist with reimbursement activities.

You will support cross-team collaboration to drive operational excellence in a fast-paced parts and service environment. You will coordinate with customers and locations to ensure accurate registrations, monitor programs, and communicate requirements.

Qualifications

• Ability to accurately process, reconcile, and maintain financial records.
• Comfort using a variety of software applications, systems, and reporting tools.
• Working understanding of service department processes and procedures.
• Strong organizational skills to manage multiple priorities with accuracy.
• Excellent verbal and written communication with customers, coworkers, and management.
• Customer-focused mindset delivering outstanding customer experience.
• Candidates must have valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Process warranty credits, account coding, and warranty reimbursement activities while maintaining accuracy and efficiency.
• Reconcile claims, communicate reimbursement differences, and submit parts, PIP, and entry-level manufacturer warranty claims.
• Coordinate machine registrations with customers, locations, and dealer groups; update registrations and transfers.
• Proactively monitor manufacturer programs and communicate opportunities and requirements to locations and customers.
• Review assigned general ledger accounts and communicate needed entries to accounting and field teams in a timely manner.
• Refer to the full job description for a complete list of duties and responsibilities.

Skills

Accounting

Software proficiency

Service operations knowledge

Organizational skills

Communication skills

Customer-focused

Work authorization

Job description

RDO Equipment Co. in Fargo, ND is seeking a Warranty Support Administrator to manage warranty registrations, process claims, and assist with reimbursement activities.

You will support cross-team collaboration to drive operational excellence in a fast-paced parts and service environment. You will coordinate with customers and locations to ensure accurate registrations, monitor programs, and communicate requirements.