Warranty Lab Technician: Root-Cause & Test Analysis

Nidec; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Nidec in the United States seeks a Warranty Analysis Technician to thoroughly analyze customer warranty returns, confirm faults, and determine root causes for corrective action. You will support the QA and production teams with detailed data and reports.

The role requires hands-on work with electrical and mechanical tests, interpretation of schematics, and use of lab equipment such as oscilloscopes, X-ray systems, and precision measurement tools.

Qualifications

• 3+ years' inspection experience.
• Experience with function generators and oscilloscopes, multimeters, network analyzers.
• 3+ years' reading / understanding schematics
• Kodex (Inspex X-90) X-ray Machine experience a plus.
• Good Math Skills

Responsibilities

• Perform root cause analysis - electrical and mechanical - on failed product returns from automotive assembly plants and dealerships.
• Operate electronic laboratory test and measurement equipment - oscilloscopes, function generators, spectrum analyzers, digital multi-meter, and power supplies.
• Assist internal Quality Assurance and RTA departments with root cause analysis on production line failures.
• Program and operate temperature chamber, x-ray system, and other laboratory test and validation equipment to ensure product compliance with customer specifications.
• Maintain records of inspections, test data, analysis results, defects and properly enter information into the internal returns database.
• Generate detailed technical analysis reports for submission to Quality Engineering and upper management.
• Design, modify, and/or fabricate various product test modules.
• Interact with Quality Engineering and Production staff members regarding root cause analysis and implementation of counter measures.
• Team with Design & Development Engineering and Engineering Test Laboratory team members to discuss technical issues, test procedures, and test results.
• Support occasional tests and inspections at customer assembly plants and tier supplier locations.
• Perform other duties as assigned.
• Analyze returned product from dealers and other production facilities to determine the cause of root failure.
• Generate detailed reports to upper management or failed components.
• Interact with Quality Engineers to discuss possible causes and solutions of failures.
• Analyze production line to investigate failures.
• Utilize precision measuring devices and electronic equipment to ensure compliance of parts and product with established specifications.
• Maintain record of inspections and prepare list of defects. Interact with other departments to ensure compliance with specification and to facilitate the acceptance of parts.
• Maintain Failure Log.
• Interface with outside test lab facilities to provide technical support for tests in progress, test rescheduling test coordination, test failures and test reports. Lead Nidec Mobility measurement sampling system.
• Perform critical first-article inspection and communicate the results to appropriate personnel.
• Analyze product trends and make corrective action.
• Apply specified sampling of parts.
• Utilize the Kodex (Inspex X-90) X-ray Machine for inspection purposes.
• Identify causes of rejects and follow them through process of corrective action.
• Verify calibration of small equipment (i.e., calipers, micrometers, height gauges).

Skills

Root cause analysis

Electrical & mechanical analysis

Reading schematics

Quality testing

Education

High School Diploma

Tools

Oscilloscope

Function generator

Spectrum analyzer

Digital multimeter

Power supply

Kodex X-Ray

Job description

Nidec in the United States seeks a Warranty Analysis Technician to thoroughly analyze customer warranty returns, confirm faults, and determine root causes for corrective action. You will support the QA and production teams with detailed data and reports.

The role requires hands-on work with electrical and mechanical tests, interpretation of schematics, and use of lab equipment such as oscilloscopes, X-ray systems, and precision measurement tools.