Warranty Engineer

Inalfa Roof Systems Group

Acworth (GA)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Paid vacation

Paid sick time

Healthcare, dental, and prescription drug insurance plans

Company paid life insurance plans

Disability benefits

Job summary

Inalfa Roof Systems Group, located in Georgia, is seeking a Warranty Engineer who will be responsible for analyzing warranty returned parts and conducting root cause analysis. This role involves engaging with multiple departments to ensure effective solutions to warranty issues.

The ideal candidate will have a Bachelor's degree in engineering and possess strong analytical skills to interpret data and document solutions. The position offers a comprehensive benefits package including healthcare and paid vacation.

Qualifications

Ability to read and analyze business documents and technical procedures.
Ability to present information effectively to groups.
Experience with problem-solving methodologies.

Responsibilities

Review and conduct root cause analysis of warranty returned parts.
Analyze data to identify trends and propose corrective actions.
Maintain documentation as required by customer and internal standards.

Skills

Analytical Skills

Communication Skills

Problem Solving

Mathematical Skills

Education

Bachelor's degree in engineering

Tools

Microsoft Office Suite

Job description

We open up your world with every drive

Would you like to work on the development of roof systems for future car models together with some of the market leaders in the automotive industry? Inalfa Roof Systems is a world leading supplier for OEM automotive roof systems and still growing strong. Are you ready to grow with us?

Job Title

Warranty Engineer

Department

Engineering

Reports To

Quality Manager

FLSA status

Exempt

Summary

This position will review and conduct root cause analysis of OEM warranty returned parts and analyze data to identify trends. This position also identifies corrective actions and works with various internal departments to document and track progress for issue solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Analyze all OEM warranty returned parts using problem solving methodologies
Processes disposition of returns in customer systems
Conducts and monitors testing of defective parts
Analyzes data to identify trends
Documents emerging issues and proposes corrective and preventative actions
Monitors progress of all open warranty corrective actions
Creates tracking and trending metrics for warranty returns
Maintains process flow and other documentation as required by customer and internal standards
Provides support in development of customer service bulletins
May include dealership or customer plant visits and dealership call log maintenance
May travel 5-10% to customer sites for parts evaluation

Supervisory Responsibilities

None.

TS 16949 and ISO 14001 RESPONSIBILITIES

The responsibilities listed in the Inalfa Roof System TS16949 Quality Manual and ISO 14001 Environmental Manual pertaining to this position are mandatory. Other responsibilities may be added, with or without notice in writing, at any time and it is the responsibility of this position to review such changes on a period basis.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

Bachelor’s degree with a major in engineering.

Language Skills

Have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Have the ability to write reports, business correspondence, and procedure manuals. Have the ability to present information and respond to questions from groups of managers, clients, customers, and the general public effectively.

Mathematical Skills

Have the ability to work with mathematical concepts such as probability and statistical inference. Have the ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Have the ability to define problems, collect data, establish facts, and draw valid conclusions. Have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

High level of ability working in Microsoft Office Suite - particularly Word, Excel and PowerPoint,

Preferred Knowledge Of Ubiquiti, Covisint, And Specific Customer Systems

BMW: b2b
Chrysler: PRAS, WIS/EWT, e-CIMS, SPX
Ford: WPRC, BASQ, AWS, GWC
GM: GART, PRTS
Nissan: Plex

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and to sit; use hands to manipulate objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stand, stoop, kneel, crouch, or crawl; and to talk and hear. The employee must occasionally lift up to 20 pounds. Specific vision abilities include close vision, color vision, peripheral vision, depth perception and the ability to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This employee regularly works in an office environment. Occasionally the employee works in the manufacturing area around moving mechanical equipment and is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

What can you expect from us?