Warranty Engineer

Inalfa Roof Systems Group B.V.; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Healthcare insurance

Dental insurance

Prescription drug insurance

Company paid life insurance

Voluntary life insurance

Disability benefits

Job summary

Inalfa Roof Systems Group B.V. is seeking a Warranty Engineer to review and analyze OEM warranty parts, focusing on root cause analysis and data trend identification. The role requires working cross-functionally to document corrective actions.

The ideal candidate should hold a Bachelor’s degree in engineering, possess strong analytical abilities, and have proficiency in Microsoft Office Suite. The position is located in Cherokee, AL, and offers a full-time commitment with various employee benefits.

Qualifications

• Ability to read and analyze complex documents.
• Strong writing skills for reports and correspondence.
• Experience with mathematical concepts and data interpretation.

Responsibilities

• Analyze OEM warranty returned parts for faults.
• Conduct root cause analysis and document results.
• Create metrics for tracking warranty returns.

Skills

Problem solving methodologies

Data analysis

Mathematical skills

Microsoft Office Suite

Education

Bachelor’s degree in engineering

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Ubiquiti

Covisint

BMW systems

Chrysler systems

Ford systems

GM systems

Nissan systems

Job description

Job Title: Warranty Engineer

Department: Engineering

Reports To: Quality Manager

FLSA status: Exempt

SUMMARY

This position will review and conduct root cause analysis of OEM warranty returned parts and analyze data to identify trends. This position also identifies corrective actions and works with various internal departments to document and track progress for issue solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyze all OEM warranty returned parts using problem solving methodologies.
• Process disposition of returns in customer systems.
• Conduct and monitor testing of defective parts.
• Analyze data to identify trends.
• Document emerging issues and propose corrective and preventative actions.
• Monitor progress of all open warranty corrective actions.
• Create tracking and trending metrics for warranty returns.
• Maintain process flow and other documentation as required by customer and internal standards.
• Provide support in development of customer service bulletins.
• May include dealership or customer plant visits and dealership call log maintenance.
• May travel 5-10% to customer sites for parts evaluation.

SUPERVISORY RESPONSIBILITIES

None.

TS 16949 and ISO 14001 RESPONSIBILITIES

The responsibilities listed in the Inalfa Roof System TS16949 Quality Manual and ISO 14001 Environmental Manual pertaining to this position are mandatory. Other responsibilities may be added, with or without notice in writing, at any time and it is the responsibility of this position to review such changes on a periodic basis.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree with a major in engineering.

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information and respond to questions from groups of managers, clients, customers, and the general public effectively.

MATHEMATICAL SKILLS

• Perform work with mathematical concepts such as probability and statistical inference.
• Apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS

High level of ability working in Microsoft Office Suite – particularly Word, Excel and PowerPoint. Preferred knowledge of Ubiquiti, Covisint, and specific customer systems: BMW: b2b, Chrysler: PRAS, WIS/EWT, e-CIMS, SPX, Ford: WPRC, BASQ, AWS, GWC, GM: GART, PRTS, Nissan: Plex.

PHYSICAL DEMANDS

Regularly required to walk and to sit; use hands to manipulate objects, tools, or controls; reach with hands and arms. Occasionally required to stand, stoop, kneel, crouch, or crawl; and to talk and hear. Occasionally lift up to 20 pounds. Specific vision abilities include close vision, color vision, peripheral vision, depth perception and the ability to focus.

WORK ENVIRONMENT

Works in an office environment. Occasionally works in the manufacturing area around moving mechanical equipment and is occasionally exposed to toxic or caustic chemicals. Noise level is usually moderate.

BENEFITS

• Paid vacation.
• Paid sick time.
• Healthcare, dental, prescription drug insurance plans.
• Company paid and voluntary life insurance plans.
• Disability benefits.

LOCATION

Cherokee Assembly, Cherokee, AL (Full time).

CONTACT PERSON

Ginarvia Lamb.