Warranty & Diagnostics Technician

FR CONVERSIONS LLC; Westminster (MD); On-site; USD 38,572 - 57,859; Full time

Job summary

FR Conversions LLC in Westminster, MD is seeking two Warranty & Diagnostics Technicians to support post-delivery quality and field service for our fleet of converted ambulances, mobility vans, and specialty vehicles.

This senior, hands-on role performs complex diagnostic and repair work across mechanical, electrical, and structural systems, with periodic field service and travel up to 25%. The position is on-site in Westminster with on-call support as needed.

Qualifications

• Experience diagnosing complex mechanical, electrical, and structural issues with minimal supervision.
• Strong background in electrical diagnostics, OEM systems and custom wiring.
• Proven ability to identify root cause and perform durable repairs.
• Hands-on experience across multiple vehicle platforms.
• ASE Certification current and welding certification required.
• Willingness to support a 25% travel on-call schedule.
• Valid driver’s license with clean driving record.

Responsibilities

• Diagnose and resolve complex warranty issues across multiple vehicle systems.
• Troubleshoot OEM platforms with custom wiring and harnesses.
• Perform mechanical repairs, adjustments, and welding within vehicle environments.
• Document findings, root cause, and corrective actions.
• Provide field service at customer locations and respond to on-call needs.
• Support Quality and Engineering with repair standards improvements.

Skills

Independent automotive tech

Electrical diagnostics

Root cause analysis

Hands-on repairs

Welding

Documentation skills

On-call travel

Valid driver’s license

Education

ASE Certification (current)

Welding certification

Tools

DealerConnect

Diagnostic equipment

Job description

Warranty & Diagnostics Technician

Position Overview

FR Conversions LLC is seeking two experienced Warranty & Diagnostic Technicians to support post‑delivery quality and field service for our fleet of converted ambulances, mini‑buses, and specialty mobility vans. This senior, hands‑on technical role is designed for individuals who can step into complex diagnostic and repair work with minimal training.

The Warranty & Diagnostic Technician serves as a technical problem‑solver and escalation resource, responsible for diagnosing and resolving mechanical, electrical, and structural issues on low‑volume, highly customized vehicles. The role requires comfort working without standard repair templates and the ability to troubleshoot systems where OEM platforms interface with custom electrical and mechanical upfits. When not actively supporting warranty vehicles, the technician performs Pre‑Delivery Inspections (PDI) on completed stock units to identify and correct issues before customer delivery, directly reducing downstream warranty events. Most work is performed on‑site in Westminster, with field service required periodically based on customer need.

Key Responsibilities

Warranty Diagnostics & Repair

• Independently diagnose and resolve complex mechanical, electrical, and structural warranty issues.
• Troubleshoot multi‑system electrical issues involving OEM platforms, custom wiring, circuits, and harnesses.
• Perform hands‑on mechanical repairs and adjustments.
• Execute welding repairs and fabrication within vehicle environments.
• Document diagnostic findings, root‑cause analysis, and corrective actions.

Field Service & On‑Call Support

• Provide technical field support at customer locations.
• Participate in rotational on‑call coverage and travel up to approximately 25%.
• Communicate professionally with internal teams and customers.
• Handle in‑person response when necessary.

Pre‑Delivery Inspection (PDI) & Quality Support

• Perform comprehensive PDIs on completed stock vehicles.
• Verify proper operation of electrical and mechanical systems.
• Identify and correct issues prior to shipment.

Collaboration & Continuous Improvement

• Serve as a technical escalation point.
• Partner with Engineering, Quality, Production, and Warranty teams.
• Provide technical input and recommendations to support repair standards, warranty decisions, and long‑term product improvements.

This Role Is a Strong Fit for Someone Who

• Enjoys diagnosing complex, non‑repetitive problems and identifying true root cause.
• Is comfortable working independently and being trusted to make technical decisions.
• Takes pride in workmanship and long‑term repair quality, not quick fixes.
• Communicates clearly with technical and non‑technical partners.
• Prefers hands‑on technical mastery over people‑management responsibilities.
• Is comfortable working in environments where every vehicle is slightly different and not every problem has a documented solution.

Screenings Required

• Pre‑Employment Physical, Hearing and Drug Test
• Pre‑Employment Respirator Fit Test
• A valid and current driver’s license is required; proof of renewal upon expiration.
• A clean driving record demonstrated through an MVR check will be conducted prior to employment and annually thereafter.

Salary & Compensation

This is a full‑time, hourly position with compensation aligned to experience, certifications, and technical capability. All salary and compensation packages at FR Conversions are subject to applicable labor laws, company policies, and payroll regulations.

Job Categorization

Full‑time, hourly, FLSA non‑exempt (SOC Code–49‑3023). The position is designated as a Safety Sensitive position and is subject to post‑offer and random drug/alcohol screenings.

Qualifications

• Demonstrated experience as an independent automotive or fleet technician, capable of diagnosing and resolving complex issues with minimal supervision.
• Strong background in electrical diagnostics and troubleshooting, including OEM vehicle systems integrated with custom wiring, circuits, and harnesses.
• Proven ability to identify root cause, not just symptoms, and to execute durable, high‑quality repairs.
• Hands‑on mechanical experience performing repairs, adjustments, and modifications across multiple vehicle platforms.
• ASE Certification (current).
• Valid welding certification with practical experience performing weld repairs and fabrication within vehicle environments.
• Comfortable working with hand and power tools, diagnostic equipment, and non‑standard vehicle configurations.
• Ability to clearly document findings, corrective actions, and repair outcomes.
• Willingness to support a rotational on‑call schedule and travel up to approximately 25% for field service.
• Valid driver’s license with acceptable driving record.

Preferred Experience

• Prior experience serving as a technical escalation resource or go‑to technician for complex or recurring issues.
• Experience using OEM dealer systems such as DealerConnect for diagnostics, warranty documentation, or service workflows.
• Background supporting warranty, field service, or post‑delivery repair operations.
• Experience working on low‑volume, custom‑built, or upfitted vehicles such as ambulances, mobility vehicles, buses, or specialty fleets.
• Ability to read and interpret electrical schematics, wiring diagrams, and build documentation.
• Comfortable collaborating cross‑functionally with Quality, Engineering, Production, and Warranty teams to improve reliability and reduce repeat issues.