Warranty Claims Specialist - Detail-Oriented & Growth-Focused

JAGUAR LAND ROVER NORTHFIELD

Lake Bluff (IL)

On-site

USD 23,000 - 32,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
Short- and Long-Term Disability
Paid Basic Life Insurance
401(k) Plan
Paid Time Off
Paid Training
Employee vehicle purchase plans
Health and wellness
Sundays off

Job summary

FieldsLand Rover of Lake Bluff is seeking a Warranty Booker to join our dealership team. You will review repair orders, code warranty claims, and submit them to the OEM, ensuring accuracy and thorough documentation.

Ideal candidates are organized, accurate, and comfortable with detailed paperwork, with good communication and a service-oriented mindset. Training is provided; starting pay is $20 per hour, with benefits offered.

Qualifications

  • Good communication skills including active listening.
  • Service-oriented and detail-focused.
  • Computer literate and able to learn new software.

Responsibilities

  • Code claims using OEM warranty policies.
  • Review repair instructions, diagnostics, and technician notes.
  • Verify punch times and labor operations.
  • Use overlap tools when needed.
  • Submit claims through the OEM system with all required documentation.

Skills

Active listening
Service oriented
Computer literacy

Tools

CDK knowledge
JLR knowledge

Job description

FieldsLand Rover of Lake Bluff is seeking a Warranty Booker to join our dealership team. You will review repair orders, code warranty claims, and submit them to the OEM, ensuring accuracy and thorough documentation.

Ideal candidates are organized, accurate, and comfortable with detailed paperwork, with good communication and a service-oriented mindset. Training is provided; starting pay is $20 per hour, with benefits offered.

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