Warranty Claims Examiner II — Impactful, Fast-Paced Support

Aig Inc; Jeffersonville (IN); Hybride; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Total Rewards Program

Résumé du poste

AIG in Jeffersonville, IN is seeking a Claims Examiner II to support warranty processing for home appliances and related systems. You will adjudicate claims, verify coverage, and coordinate with service providers and customers to ensure timely payments.

The role emphasizes customer service, accuracy, and communication as you work with internal teams and external partners to resolve issues and maintain program standards.

Qualifications

• High school diploma or GED required.
• Experience in customer service or claims is preferred.
• Proficient in Microsoft Office; Excel skills helpful.

Responsabilités

• Answer incoming calls and emails from service providers for repairs or payments.
• Adjudicate claims for fair and reasonable repair charges.
• Verify coverage terms before authorizing payments.
• Maintain relationships with clients, colleagues, and third parties.
• Handle research and reporting as delegated by management.

Connaissances

Outstanding customer service

Written and verbal communication

Analytical skills

Organizational skills

Conflict resolution

Formation

High school diploma or GED

Outils

Excel

Word

Outlook

Description du poste

AIG in Jeffersonville, IN is seeking a Claims Examiner II to support warranty processing for home appliances and related systems. You will adjudicate claims, verify coverage, and coordinate with service providers and customers to ensure timely payments.

The role emphasizes customer service, accuracy, and communication as you work with internal teams and external partners to resolve issues and maintain program standards.