Warranty Administrator

Sanders Ford; Swansboro (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with company 1

Paid time off and holidays

Training and career advancement

Job summary

Sanders Ford Inc. is seeking a detail-oriented Warranty Administrator to join our team in Swansboro, NC. You will manage the processing and administration of warranty claims, verify coverage, and communicate with manufacturers to resolve issues promptly and accurately.

This role requires dealership experience, strong organizational skills, and excellent written and verbal communication. You will partner with service and sales staff to support warranty workflows, maintain precise records, and

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Dealership or automotive service experience in warranty administration is a plus.
• Strong attention to detail and organizational skills essential.
• Effective written and verbal communication skills required.

Responsibilities

• Review and process warranty claims submitted by service technicians and customers.
• Verify warranty coverage and approve claims within company and manufacturer guidelines.
• Communicate with manufacturers and suppliers regarding claim status and discrepancies.
• Maintain accurate records of warranty transactions and submit reports as required.
• Assist service and sales teams with warranty-related inquiries and issues.
• Stay updated on warranty policies and procedures from manufacturers and industry standards.

Skills

Attention to detail

Organizational skills

Effective communication

MS Office proficiency

Multitasking

Education

High School Diploma or equivalent

Associate degree preferred

Tools

MS Office Suite

Warranty systems software

Job description

Sanders Ford Inc is seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will manage the processing and administration of warranty claims to ensure accuracy and timely reimbursement. You will serve as a key liaison between customers, service departments, and manufacturers, helping to resolve warranty-related issues efficiently and professionally. Dealership experience required.

Responsibilities

• Review and process warranty claims submitted by service technicians and customers
• Verify warranty coverage and approve claims within company and manufacturer guidelines
• Communicate with manufacturers and suppliers regarding warranty claim status and discrepancies
• Maintain accurate records of warranty transactions and submit reports as required
• Assist service and sales teams with warranty-related inquiries and issues
• Stay updated on warranty policies and procedures from manufacturers and industry standards

Requirements

• Dealership experience required
• High school diploma or equivalent; associate degree preferred
• Previous experience in warranty administration or automotive service environment is a plus
• Strong attention to detail and organizational skills
• Effective communication skills both written and verbal
• Proficient with MS Office Suite and ability to learn manufacturer warranty systems
• Ability to multitask and prioritize workload in a fast-paced environment

Benefits

• Competitive compensation package
• Health, dental, and vision insurance options
• Retirement savings plan with company match
• Paid time off and holidays
• Opportunities for training and career advancement
• Supportive and friendly work environment

About The Company

Sanders Ford Inc is a trusted automotive dealership, dedicated to providing excellent customer service and quality vehicles. With a strong commitment to integrity and community, we have built a reputation for excellence in both sales and service. Join our team and contribute to a company that values its employees and customers alike.

Sanders Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.