WARRANTY ADMINISTRATOR

H+H Group; Papillion (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Long-Term Disability

Life Insurance

Flexible Spending Account

401k with Company Match

PTO after 90 days

Job summary

The H+H Group is hiring a Warranty Administrator for our H+H Kia at Village Pointe location in Papillion, NE. The role focuses on submitting warranty claims, collecting payments from manufacturers, and reconciling service schedules to ensure prompt payment.

This is a full-time position paying $20 per hour. Responsibilities include preparing, recording, and reconciling claims; verifying repair orders for accuracy; maintaining warranty records; and ensuring proper charging and accounting.

Qualifications

• Excellent communication with staff and customers.
• Be detail-oriented and accurate in work.
• Strong organizational skills and ability to manage multiple tasks.
• Provide good customer service and teamwork.

Responsibilities

• Prepare, record, and reconcile warranty claims per manufacturer policies.
• Identify and investigate schedules assigned by management.
• Monitor safety during customer wash experience.
• Verify repair orders for accuracy (3 C’s: Complaint, Cause, Correction).
• Maintain accurate warranty records per manuals and policies.
• Work 40 hours per week between 7am–6pm.

Skills

Communication

Attention to detail

Self-organization

Customer service

Tools

Excel

Word

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

WARRANTY ADMINISTRATOR

Service Full Time Associate Papillion, NE, US

WARRANTY ADMINISTRATOR

Job Description

Job Overview – How You’ll Contribute:

The H+H Group is hiring at our H+H Kia at Village Pointe location! In order to provide a Best-in-Class Customer experience, we will be adding to our Warranty Team which is responsible for submission of all warranty claims, collecting money due from the manufacturer and reconciling all Service related schedules for prompt payment. Currently hiring for a full time position.

Pay is $20 per hour.

• Prepare, record, and reconcile all warranty claims in an accurate and efficient manner utilizing manufacturer specific policies, procedures and requirements.
• Identify and investigate all schedules assigned by your manager.
• Monitor the wash tunnel and the safety of Customers during the wash experience.
• Verify all repair orders for accuracy by checking for the 3 C’s (Complaint, Cause, Correction).
• Verify and correct all repair orders as necessary to ensure customers are properly charged, and accounting is properly handled.
• Maintain accurate service and warranty records in accordance with manufacturers processing and policy/procedure manuals.
• 40 hours a week anytime between the hours of 7am-6pm.

Qualifications – What You Need to be Successful:

• The ability to communicate effectively with staff and Customers.
• Be knowledgeable of basic accounting and reconciling processes.
• A hard-working attitude and attention to detail.
• Be self organized
• Proficient knowledge of Microsoft Excel, Word and Outlook.

About H+H Kia:

• #1 growing BRAND in the state of Nebraska.

For additional information text joinHH to 25000.

Contact: For questions, please email [e-mail].

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Striving to be Better Today Than Yesterday
• Health Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

Company Provided Benefits:

• H+H Paid Maternity Leave
• H+H Paid Group Life Insurance ($15,000)
• Employee Assistance Program

Paid-Time Off (PTO):

• Available at day 90 of employment
• 6 Paid Holidays, without a waiting period
• Bereavement Leave (paid)

Discounts:

• Vehicle Purchase
• Parts & Service
• Detailing
• H+H Shine Shop
• Appearance Shop

Leadership Development Program:

• Real Talk
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

We are a company that provides a Best-in-Class experience that includes, and respects the diversity within our company and client base.

Best-in-Class is our mission for ALL Customer, and Associate experiences at H+H. We do this by utilizing our hospitality, and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha, Nebraska and surrounding communities. H+H offers career opportunities with the following brands – Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

A post-offer driving/criminal background check, as well as a drug screen, back screen, and physical, will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.