Warranty Admin Supervisor: Lead Team & Operations

Fieldsbmwlakeland; Northfield Township (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental

401(k) Plan

Personal Time Off

Growth opportunities

Competitive wages

Job summary

Fields Volvo in Northfield Township, IL, is seeking a seasoned operations leader to manage workforce scheduling, payroll submissions, and departmental performance. You will mentor staff, drive cross-functional teamwork, implement safety protocols, and partner with upper management to improve processes.

The role offers competitive pay and benefits within a family-owned culture that values integrity, efficiency, and staff development.

Qualifications

• Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
• VOLVO Roverexperience is a plus!
• Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills: Proficiency in Microsoft Office Suite.
• Soft Skills: Exceptional attention to detail and a team-first mentality.

Responsibilities

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.
• Serve as the primary lead, providing daily mentorship, guidance, and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.
• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources, supplies, and equipment.
• Execute Quarterly Internal Warranty Audits and monitor key performance metrics.
• Assist in the hiring, onboarding, and training of new talent.
• Ensure all team actions comply with company policy and professional standards.

Skills

Attention to detail

Team-first mentality

Leadership

Tools

CDK

Microsoft Office Suite

Job description

Fields Volvo in Northfield Township, IL, is seeking a seasoned operations leader to manage workforce scheduling, payroll submissions, and departmental performance. You will mentor staff, drive cross-functional teamwork, implement safety protocols, and partner with upper management to improve processes.

The role offers competitive pay and benefits within a family-owned culture that values integrity, efficiency, and staff development.