Warm Veterinary Client Care Specialist

Cherokee Trail Veterinary Hospital, PA; Greensboro (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

CE allowance

Uniform allowance

Pet discounts

PTO & holidays

EAP

401(k) match

Job summary

North Elm Animal Hospital in Greensboro, NC is seeking a Client Service Representative (CSR) to be the welcoming face and voice of our practice. This role handles phones, scheduling, and in-person client interactions with warmth, organization, and empathy.

We offer a full- or part-time schedule with day shifts and 8-hour shifts, rotating weekends, and a starting pay of $16 per hour, based on experience. Benefits include health insurance, CE allowance, and pet care discounts.

Qualifications

• 1–2 years of veterinary client-facing experience.
• Strong communication and empathy with clients.
• Ability to juggle phones, appointments, and in-person clients.
• Excellent organization and attention to detail.
• Team player supporting clinicians and front desk.

Responsibilities

• Greet clients and answer phones.
• Schedule appointments and manage front desk duties.
• Discuss services, estimates, and payments with clients.
• Support the medical team to keep the day running smoothly.

Skills

Vet client-facing exp

Job description

North Elm Animal Hospital in Greensboro, NC is seeking a Client Service Representative (CSR) to be the welcoming face and voice of our practice. This role handles phones, scheduling, and in-person client interactions with warmth, organization, and empathy.

We offer a full- or part-time schedule with day shifts and 8-hour shifts, rotating weekends, and a starting pay of $16 per hour, based on experience. Benefits include health insurance, CE allowance, and pet care discounts.