Warm Vet Receptionist - Front Desk & Scheduling

Innovetive Petcare; Glen Head (NY); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive Compensation

Training & Career Development

Comprehensive Health Benefits

Pet Care Discounts

Generous Paid Time Off

401(k) with Company Match

Zusammenfassung

Innovetive Petcare is seeking a Veterinary Client Service Representative for our Glen Head front desk. This non-clinical role focuses on delivering a welcoming experience to pets and their people.

You will greet clients, answer questions, schedule appointments, maintain records, process payments, and coordinate with our veterinary team. The ideal candidate demonstrates strong communication, organization, and the ability to multitask in a fast-paced environment.

Qualifikationen

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• A compassionate, patient, and professional approach to client interactions.
• Willingness to learn veterinary terminology, systems, and processes.
• Previous veterinary reception or customer service experience is preferred.

Aufgaben

• Greet clients and help create a warm, welcoming experience
• Answer incoming calls and assist with client questions
• Schedule and confirm appointments
• Maintain accurate client and patient records
• Process payments and assist with routine front desk transactions
• Coordinate communication between clients and our medical team
• Help keep the front desk organized and daily workflows running smoothly
• Provide compassionate, professional support to clients throughout their visit

Kenntnisse

Communication skills

Customer service

Organizational skills

Multitasking

Team player

Vet terminology

Vet reception experience

Jobbeschreibung

Innovetive Petcare is seeking a Veterinary Client Service Representative for our Glen Head front desk. This non-clinical role focuses on delivering a welcoming experience to pets and their people.

You will greet clients, answer questions, schedule appointments, maintain records, process payments, and coordinate with our veterinary team. The ideal candidate demonstrates strong communication, organization, and the ability to multitask in a fast-paced environment.