Warm-Hearted Café & Retail Associate (Part-Time)

Le Pain Quotidien; California; On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health coverage enrollment

Paid Time Off

401k with company match

Pre-tax commuter benefits

Employee discounts

Job summary

Le Pain Quotidien in Encino, CA, is seeking team members for a part-time position. You will deliver friendly service, prepare drinks, manage to-go orders, and handle transactions with care in a warm, welcoming setting.

The role supports pastry and retail operations across dining and counter spaces. Prior cafe experience helps, and employees can grow within Convive Brands' family of concepts.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note preferences.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Bag, box, and arrange to‑go food and pastry.
• Perform sales transactions in line with cash handling policy.
• Maintain pastry display and knowledge of pastry, bread, beverages, and retail items.
• Handle guest situations with empathy and escalate to a manager when needed.
• Complete opening, mid, and closing procedures and daily checklists.
• Keep restaurant areas clean and organized per cleaning checklists.
• Answer the phone with proper etiquette and take orders over the phone.

Skills

Restaurant experience

POS systems

Flexibility

Cross-training

Multilingual (English)

Tools

Toast POS

Job description

Le Pain Quotidien in Encino, CA, is seeking team members for a part-time position. You will deliver friendly service, prepare drinks, manage to-go orders, and handle transactions with care in a warm, welcoming setting.

The role supports pastry and retail operations across dining and counter spaces. Prior cafe experience helps, and employees can grow within Convive Brands' family of concepts.