Warm Front Desk Coordinator — Salon Scheduling & Guest Care

Paulo Lanfredi Salon; Greenwich (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Paulo Lanfredi Salon is seeking a full-time Front Desk Coordinator for our salon at 401 Greenwich Avenue in Greenwich, CT. You will be the first point of contact for clients, manage the booking calendar, answer calls, greet guests, and ensure a smooth, welcoming experience from arrival to checkout.

The role emphasizes friendly service, organization, and teamwork. Weekend availability is appreciated as the schedule can get busy, and training on our booking system will be provided to get you

Qualifications

• Comfortable on the phone and good with people.
• Organized, and calm when the salon gets busy.
• Reliable — the team depends on the front desk.
• Salon or spa experience is a plus, not required.
• Weekend availability.

Responsibilities

• Answer the phones and book appointments.
• Greet clients and get them settled.
• Manage the daily schedule and keep the day running on time.
• Confirm appointments and handle rescheduling.
• Take payments and check clients out.
• Keep the front of the salon clean and in order.
• Support the stylists so they can stay with their clients.

Skills

Phone etiquette

People skills

Organizational skills

Reliability

Customer service

Tools

Booking system

Job description

Paulo Lanfredi Salon is seeking a full-time Front Desk Coordinator for our salon at 401 Greenwich Avenue in Greenwich, CT. You will be the first point of contact for clients, manage the booking calendar, answer calls, greet guests, and ensure a smooth, welcoming experience from arrival to checkout.

The role emphasizes friendly service, organization, and teamwork. Weekend availability is appreciated as the schedule can get busy, and training on our booking system will be provided to get you