Warm Front Desk Concierge | Flexible Hours & Admin Support

Arcadia Counseling; Lehi (UT); On-site; USD 31,000 - 42,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Dependent health insurance coverage

Flexible schedule

Flextime

Gym membership

Health insurance

Opportunities for advancement

Paid time off

Retirement plan

Vision insurance

Job summary

Arcadia Counseling in Lehi, UT is seeking a part-time or full-time receptionist to support therapists and clients with friendly, professional front-desk service.

You will answer calls, respond to emails/texts, onboard new clients, verify insurance benefits, manage calendars, and keep the office organized and welcoming.

Strong communication, multitasking, and a proactive attitude are essential as you handle emergencies and maintain high standards of care and client experience.

Qualifications

• Experience as a receptionist or similar front-desk role.
• Strong communication and customer service skills.
• Reliable, friendly, and professional demeanor.

Responsibilities

• Greet and welcome clients and therapists at the office.
• Answer phones, respond to emails and texts, and communicate promptly.
• Manage calendars, schedule clients, onboard new customers, verify insurance benefits.
• Provide accurate information in person or via phone/text.
• Update client information in the company platform.
• Keep the reception area tidy and well-supplied.

Skills

Receptionist

Customer service

Computer skills

Verbal communication

Multitasking

Organization

Tools

Calendar software

Insurance platforms

CRM

Job description

Arcadia Counseling in Lehi, UT is seeking a part-time or full-time receptionist to support therapists and clients with friendly, professional front-desk service.

You will answer calls, respond to emails/texts, onboard new clients, verify insurance benefits, manage calendars, and keep the office organized and welcoming.

Strong communication, multitasking, and a proactive attitude are essential as you handle emergencies and maintain high standards of care and client experience.