Warm Front Desk Associate - Senior Living Welcome

Mennonite Village; Albany (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mennonite Village in Oregon seeks a Front Desk Receptionist to be the welcoming face for residents, visitors, families, and prospective residents. You will deliver outstanding customer service, answer inquiries, direct guests, and support daily administrative tasks.

This role emphasizes confidentiality, professionalism, and teamwork as you assist the Sales & Marketing team and maintain a tidy, secure lobby.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist, customer service, or administrative roles preferred.
• Strong verbal communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and handle a high volume of inquiries calmly.

Responsibilities

• Answer and direct incoming phone calls courteously and promptly.
• Welcome residents, visitors, vendors, and prospective residents.
• Provide information and direct inquiries to the appropriate department.
• Route inquiries to Sales & Marketing for housing questions.
• Maintain a clean, organized front desk and lobby.
• Assist with filing, data entry, copying, scanning, and mail distribution.
• Monitor visitor sign-in procedures and building access.
• Support Sales & Marketing and other admin teams as needed.
• Maintain confidentiality of resident and organizational information.
• Perform additional receptionist and office support duties.

Skills

Strong verbal communication

Professional appearance

Multitasking

Organizational skills

Attention to detail

Email proficiency

Education

High school diploma or equivalent

Tools

Office software

Job description

Mennonite Village in Oregon seeks a Front Desk Receptionist to be the welcoming face for residents, visitors, families, and prospective residents. You will deliver outstanding customer service, answer inquiries, direct guests, and support daily administrative tasks.

This role emphasizes confidentiality, professionalism, and teamwork as you assist the Sales & Marketing team and maintain a tidy, secure lobby.