Warehouse Traffic Coordinator

Albanese Confectionery Group, Inc; Merrillville (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

Albanese Confectionery Group, Inc is seeking a Traffic Coordinator to manage transportation for inbound vendor shipments and outbound customer orders. You will coordinate routing, schedule pickups, and track shipments using Netsuite WMS and third-party TMS.

Responsibilities include freight rate calculations, carrier selection, and documentation, with emphasis on accuracy, safety compliance, and timely deliveries. This role requires standing and lifting up to 50 lbs.

Qualifications

• Must read, write, and speak English with clear communication.
• Strong attention to detail and accuracy in data entry.
• Basic math and computer skills for daily tasks.
• Excellent interpersonal and teamwork abilities.
• Reliable work ethic and self-starter attitude.
• Ability to lift up to 50 pounds and stand for extended periods.
• Familiarity with Netsuite WMS and TMS is preferred.
• Knowledge of manufacturing environment and freight basics.

Responsibilities

• Review and update shipment reports in WMS and TMS.
• Analyze shipment characteristics to decide freight mode.
• Calculate freight rates and options for all modes.
• Coordinate carrier routing and scheduling outbound/inbound shipments.
• Record outbound shipments in WMS/TMS and track issues.
• Follow up with carriers and customers on pickups and deliveries.
• Assist with freight bill audits, disputes and documentation.
• Ensure compliance with quality, HACCP, GMP, and safety standards.
• Maintain clean, safe work environment and timely communications.
• Support procurement and warehouse teams to meet deadlines.

Education

High School Diploma or GED

Tools

Netsuite WMS

TMS

Microsoft Office

Job description

Brief Description

UNDERSTANDING

Traffic Coordinators are essential for production materials, warehouse operations and finished products for our valued customers. Through rigorous training, they are responsible for managing Transportation related task daily including coordination of inbound vendor shipments and outbound customer shipments, yard/dock door trailer positioning, freight rating, carrier routing, shipment tracking, trouble shooting, freight bill audits, freight claims detail resource., business needs, customer, and vendor requirements.

SCOPE

This team member supports all operational and sales areas of the business responsible to arrange and manage transportation timely and efficiently. The traffic coordinators are problem solvers applying their critical thinking skills to manage multiple tasks and unforeseen challenges. They work in tandem with their teammates and other responsible areas to achieve company goals and objectives of being the World’s Best.

CORE VALUES

• Own It
• Hustle and Refuse to Settle
• Love People
• Act for the Greater Good
• Find a way

Responsibilities

• Reviews and updates shipment released reports in WMS (Netsuite), and third party TMS
• Analyze shipment characteristics to help determine shipping freight mode, parcel, LTL, Partial and full TL
• Calculate freight rates and options for all modes
• Select the best choice carrier solutions (all freight modes) that fulfills the service needs and requirements with the most competitive rates.
• Schedule direct or through third party MTS carrier or customer pickup and delivery appointments outbound and inbound
• Updates outbound shipping Calendars
• Tenders’ shipments direct or through third party MTS to selected carrier through systems portal or email communications
• Properly records all outbound shipments in WMS and third party TMS
• Follow up with carriers direct or third-party MTS and or customers as needed on pending pickups
• Trouble shoot shipment issues including delays, damages, lost, reconsignments, etc.
• Assist claims department with needed documents, related service issues, etc.
• Validate as needed carrier freight rate or service disputes
• Dispatch company driver or sourced dedicated house carrier on needed local pickup, delivery or yard/dock trailer moves
• Ensures all customer specific shipping and documentation requirements are met
• Coordinates with customer service as needed regarding scheduling, carrier selections, delivery times and product, freight costs or other transportation related request
• Informs customers when truck collect orders are ready
• Checks freight bills as requested for accuracy and assists accounting with approvals
• Ensure all related system transactions are completed accurately
• Coordinates with warehouse and carriers to help ensure all truck orders are shipped in a timely manner
• Responsible for follow up with vendors on all late POs into Primary & DC warehouses.
• Responsible for follow up with Customers (routed) on all late SOs picking up from Primary or DC
• Maintain a clean and safe work environment
• Comply with all company Quality, HACCP, GMP and Food Safety Standards
• Other duties as assigned.

Requirements

• Read, write, and speak English
• Excellent attention to detail
• Basic computer skills
• Basic math skills-add, subtract, multiply and divide
• Excellent interpersonal skills-must be a team player
• Must have an excellent work ethic and be a self-starter
• Good verbal and written communication skills
• Ability to lift up-to fifty pounds
• Must be able to stand for extended periods of time
• Knowledge and experience in Netsuite WMS, TMS, Microsoft Office software
• Data entry experience preferred
• HACCP and GMP training
• Basic knowledge or understanding of a manufacturing environment
• Knowledgeable in fundamental commercial transportation, carrier freight rates, routing, and freight cost negotiations.
• Regular and timely attendance

EDUCATION

• Must have a High School Diploma or a G.E.D.