Warehouse Traffic Clerk — Scheduling & Data Entry

URBN; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN is seeking a Traffic Clerk to support the Traffic Coordinator with daily appointment, communication, and documentation work at our Reno, NV location. You will handle high-volume, rule-based tasks, keep systems and records accurate, and escalate exceptions as needed.

The role requires strong written and verbal communication, computer proficiency, and willingness to work overtime as required. Availability to stand and walk during shifts is expected, along with safety-conscious behavior.

Qualifications

• Professional written and verbal communication.
• Problem-solving and reporting skills.

Responsibilities

• Appointment administration: enter, update, and maintain appointments in Kaleris within the Coordinator’s rules, and apply the standard appointment types and slot structure.
• Data hygiene: ensure appointment details are complete and accurate (PROs, pallet counts, carrier, dates) and catch duplicates or missing information.
• Routine communication: send confirmations and standard status emails, answer basic “where’s my appointment” questions, and relay radio communication between the gate, dock, and yard.
• Documentation: keep daily logs, and prepare and update the daily reports the Coordinator and leadership rely on.
• Yard and dock support: check trailer and door status and report it to the Coordinator, with limited floor time under safety protocol.
• Escalation: pass anything outside the standard rules (exceptions, late or no-show carriers, disputes, requests to jump the line) to the Coordinator.

Skills

Professional communication

Problem-solving

Microsoft Office

Overtime willingness

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

URBN is seeking a Traffic Clerk to support the Traffic Coordinator with daily appointment, communication, and documentation work at our Reno, NV location. You will handle high-volume, rule-based tasks, keep systems and records accurate, and escalate exceptions as needed.

The role requires strong written and verbal communication, computer proficiency, and willingness to work overtime as required. Availability to stand and walk during shifts is expected, along with safety-conscious behavior.