Warehouse Technician I

Astound Broadband; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking telecommunications provider as a Warehouse Technician. In this role, you'll inspect and repair converters and modems, ensuring they meet quality standards before distribution. Your responsibilities will include maintaining inventory, adhering to safety procedures, and providing excellent customer service. This position offers a supportive environment with opportunities for growth and development. If you're ready to make a difference in the community and enjoy a comprehensive benefits package, this is the perfect opportunity for you!

Benefits

401k with Employer Match

Medical, Dental, Vision Insurance

Paid Time Off

Paid Holidays

Tuition Reimbursement

Employee Discount Program

Qualifications

• Valid driver's license and satisfactory driving record required.
• Ability to adhere to local and federal regulations.

Responsibilities

• Inspect, repair, and test converters and modems entering the department.
• Maintain secure inventory and adhere to control procedures.
• Document supplies and equipment upon issuance.

Skills

Inventory Management

Customer Service

Basic Mathematics

Cable Television Knowledge

Record Keeping

Safety Compliance

Independent Work

Driving Skills

Physical Stamina

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Hand Tools (Electric Drills, Hammers, Wrenches)

Office Equipment (Computer, Telephone, Copier)

Job description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work:

• Dallas, TX

A Day in the Life of the Warehouse Technician I or II:

• Inspect, repair and test all converters and modems entering the department. Receive new, repaired and used converters from suppliers and field personnel. Perform all burn-in procedures for each converter to ensure quality of working status and are ready to be issued. Perform all provisioning procedures to insure modems are in working order.
• Maintain inventory in a secure place within the warehouse; adhere to inventory control procedures to assure safe storage of inventory and accurate inventory counts.
• Distribute and document supplies and equipment upon issuance of authorized requests; prepare inventory for shipments; document quantities shipped.
• Perform receiving functions for all incoming inventory; compare paperwork to assure actual inventory received is consistent with packing slips.
• Maintain inventory levels and order inventory and supplies as necessary.
• Issue converters and modems to field personnel for installation and ship to suppliers for warranty work or repair.
• Prepare converters and modems for customers by performing cosmetic repairs and cleaning as necessary.
• Maintain warehouse and equipment repair area is neat and orderly at all times.
• Perform periodic physical inventory counts and maintain inventory reports.
• Other duties as assigned.

What You Bring to the Table:

• Valid driver’s license, satisfactory driving record within Company required standards and auto insurance
• Ability to adhere to Local, Federal regulations and Company policies
• Ability to implement simple record keeping procedures
• Ability to differentiate between different sizes and colors of wires
• Ability to drive Company vehicle in a safe and responsible manner
• Ability to accurately measure distances, using tapes or other measuring devices
• Ability to work independently
• Ability to demonstrate courtesy and patience in customer relations
• Knowledge of cable television products and service
• Ability to bend and lift materials up to 75 pounds from floor level to a height of 6 feet to place them on shelves or on and off vehicles
• Ability to differentiate between different sizes and colors of wires
• Ability to prioritize and organize effectively
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
• Ability to work while standing 50 - 70% of the time
• Ability to work with small components and wires to make cable connections
• Ability to comply with all Company implemented safety procedures
• Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
• Knowledge of basic mathematics and electronics
• Vision ability: close vision, peripheral vision, and ability to adjust focus

Qualification:High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)
• Tuition reimbursement program
• Employee discount program

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:
Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.