Warehouse Teammate

Colonial Group; Pineville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Colonial Group seeks a Warehouse Teammate to count, verify, and receive shipments, stock and pick orders, and ensure precise packing for customers.

Applicants should have 1 year of warehouse receiving and material handling experience, strong attention to detail, and solid English communication. Forklift operation may be required; safety standards are enforced across the site.

Qualifications

• 1 year warehouse receiving and material handling experience.
• Knowledge of products sold at the Profit Center preferred.

Responsibilities

• Be responsible for counting, verifying, and receiving incoming shipments.
• Stock and maintain the warehouse; pick, document, and pack customer orders.
• Maintain high attention to detail to ensure customer satisfaction.
• Handle shipping discrepancies and forward paperwork as needed.
• Identify nonstock, special-order, and damaged material.
• Complete documentation for shipments delivered via third-party carrier.
• Load and unload trucks and operate forklift safely.
• Inform supervisor of stock depletions or discrepancies.
• Ensure safety, security, and cleanliness in the warehouse.
• Assist coworkers in servicing customers.
• Complete required safety and compliance training.
• Perform other related duties as assigned.

Skills

Warehouse receiving

Material handling

Customer service

English proficiency

Job description

Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we’d like you to join our Warehouse team as a Warehouse Teammate.

About the Role:

You will:

• Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
• Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
• Act with a high attention to detail to ensure the highest levels of customer satisfaction.
• Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
• Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
• Complete necessary documentation for customer shipments delivered via third-party carrier.
• Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
• Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
• Ensure security and controls are in place and upheld to protect Profit Center assets.
• Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.
• Assist co-workers in servicing customers.
• Perform all job functions in accordance with the company’s Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 1 year warehouse receiving and material handling experience
• Knowledge of products sold at the Profit Center preferred

Our ideal candidate will also:

• Possess outstanding customer service and communication skills.
• Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
• Possess a high level of attention to detail and accuracy.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
• Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
• Be able to learn and operate the computer-related systems used for warehouse operations.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.