Warehouse Team Lead – Training, Safety & Ops Excellence

Ingram Micro Services LLC (IMSVC); Town of Plainfield (NY); On-site; USD 27,000 - 39,000; Full time

Job summary

Ingram Micro Services LLC (IMSVC) in New York's Plainfield area is seeking a Warehouse Team Lead for our distribution center operations. You will coordinate daily work and resources to meet productivity, quality, and service goals, ensuring safe and efficient workflow.

The role demands hands-on guidance, training of associates, and close collaboration with supervisors and cross-functional teams. The shift runs 6am–2:30pm Monday through Friday, with potential adjustments as business needs evolve;

Qualifications

• 3 years of experience in a warehouse, distribution center, manufacturing, assembly, configuration, or similar operational environment.
• Experience training, mentoring, or providing day-to-day guidance to team members.
• Strong understanding of operational procedures, workflow coordination, and quality standards.
• Strong problem-solving skills and the ability to identify issues and support timely resolution.
• Ability to communicate effectively and collaborate with associates, supervisors, and cross-functional teams.
• Ability to work independently, prioritize tasks, and adapt to changing operational needs.

Responsibilities

• Coordinate daily work assignments, resources, and workflow with department supervisors to meet productivity, quality, and service goals.
• Monitor production activity, track performance metrics, prepare daily reports, and support safety audits and operational compliance.
• Assist with onboarding and training associates on department processes, work instructions, and standard operating procedures.
• Provide guidance, reinforce productivity and quality expectations, and promote teamwork and accountability.
• Identify and help resolve workflow, product, process, and equipment issues; open and track troubleshooting tickets through resolution and job closure.
• Recommend improvements to operational efficiency, quality, and process consistency.
• Ensure associates have the tools, equipment, and materials needed to work safely and efficiently; escal resource shortages and production-impacting issues.
• Maintain flexibility to support and perform tasks across multiple warehouse departments through cross-training, as business needs require.
• Communicate priorities and operational updates during team huddles and coordinate with supervisors and team leads to maintain workflow continuity.
• Model safe work practices and support 5S, housekeeping, and workplace organization standards.
• Escalate attendance, performance, policy, and employee relations concerns to department leadership.

Skills

Warehouse supervision

Team leadership

Operational coordination

Quality standards

Problem-solving

Effective communication

Independent worker

Cross-functional collaboration

Training & mentoring

Education

High school diploma or equivalent

Job description

Ingram Micro Services LLC (IMSVC) in New York's Plainfield area is seeking a Warehouse Team Lead for our distribution center operations. You will coordinate daily work and resources to meet productivity, quality, and service goals, ensuring safe and efficient workflow.

The role demands hands-on guidance, training of associates, and close collaboration with supervisors and cross-functional teams. The shift runs 6am–2:30pm Monday through Friday, with potential adjustments as business needs evolve;