Warehouse Team Lead- Distribution Center

Ingram Micro, Inc.; Plainfield (IN); On-site; USD 27,000 - 39,000; Full time

Job summary

Ingram Micro, Inc. is seeking a dependable Warehouse Team Lead to oversee daily distribution center operations, coordinate workflow, and drive productivity, quality and safety.

You will serve as a key resource for warehouse associates, assist with training and troubleshooting, and partner with department supervisors to maintain efficient operations. The role requires hands-on leadership, problem solving, and strong communication to support cross-functional teams and maintain high standards

Qualifications

• Experience leading warehouse teams and coordinating workflow.
• Ability to train and mentor associates on processes and SOPs.
• Strong understanding of safety procedures and 5S practices.
• Proven problem-solving skills to resolve production issues.
• Effective communication with teams, supervisors and cross-functional partners.
• Ability to work independently and adapt to changing priorities.

Responsibilities

• Coordinate daily work assignments, resources, and workflow with department supervisors to meet productivity, quality, and service goals.
• Monitor production activity, track performance metrics, prepare daily reports, and support safety audits and operational compliance.
• Assist with onboarding and training associates on department processes, work instructions, and standard operating procedures.
• Provide guidance, reinforce productivity and quality expectations, and promote teamwork and accountability.
• Identify and help resolve workflow, product, process, and equipment issues; open and track troubleshooting tickets through resolution and job closure.
• Communicate priorities and operational updates during team huddles and coordinate with supervisors to maintain workflow continuity.
• Model safe work practices and support housekeeping and workplace organization standards.

Skills

Team leadership

Workflow coordination

Safety compliance

Problem solving

Effective communication

Independent work

Education

High school diploma or equivalent

Associate degree or relevant technical certification

Tools

Microsoft Excel

Job description

Warehouse Team Lead - Distribution Center Operations

Shift Hours: 6am-2:30pm M-F - Hours may change as per business needs

Hourly Rate: $24.00 plus bonus

About the Role

Ingram Micro is seeking a dependable and hands-on Warehouse Team Lead to support daily distribution center operations, coordinate workflow, and help drive productivity, quality, and safety. In this role, you will serve as a key resource for warehouse associates, assist with training and troubleshooting, monitor production performance, and partner with department supervisors to maintain efficient operations.

Key Responsibilities

• Coordinate daily work assignments, resources, and workflow with department supervisors to meet productivity, quality, and service goals.
• Monitor production activity, track performance metrics, prepare daily reports, and support safety audits and operational compliance.

• Assist with onboarding and training associates on department processes, work instructions, and standard operating procedures.
• Provide guidance, reinforce productivity and quality expectations, and promote teamwork and accountability.

• Identify and help resolve workflow, product, process, and equipment issues; open and track troubleshooting tickets through resolution and job closure.
• Recommend improvements to operational efficiency, quality, and process consistency.

• Ensure associates have the tools, equipment, and materials needed to work safely and efficiently; Escalate resource shortages and production-impacting issues.
• Maintain flexibility to support and perform tasks across multiple warehouse departments through cross-training, as business needs require.
• Communicate priorities and operational updates during team huddles and coordinate with supervisors and team leads to maintain workflow continuity.

• Model safe work practices and support 5S, housekeeping, and workplace organization standards.
• Escalate attendance, performance, policy, and employee relations concerns to department leadership.

Required Skills & Qualifications

• High school diploma or equivalent.
• 3 years of experience in a warehouse, distribution center, manufacturing, assembly, configuration, or similar operational environment.
• Experience training, mentoring, or providing day-to-day guidance to team members.
• Strong understanding of operational procedures, workflow coordination, and quality standards.
• Strong problem-solving skills and the ability to identify issues and support timely resolution.
• Ability to communicate effectively and collaborate with associates, supervisors, and cross-functional teams.
• Ability to work independently, prioritize tasks, and adapt to changing operational needs.
• Ability to follow safety procedures and maintain established housekeeping standards.
• Ability to stand, walk, bend, and lift products throughout the workday, with or without reasonable accommodation, in accordance with applicable safety requirements.

Preferred Skills & Qualifications

• Previous experience as a Warehouse Lead, Team Lead, Production Lead, or similar frontline leadership role.
• Experience supporting associate onboarding, technical training, and performance improvement.
• Intermediate computer skills, including Microsoft Excel, production reporting, and warehouse or operational systems.
• Experience troubleshooting production processes, equipment issues, or workflow disruptions.
• Familiarity with 5S, continuous improvement, quality assurance, and workplace safety practices.
• Associate degree or relevant technical certification.

Why Join Ingram Micro?

Join a team that helps power the global technology supply chain. At Ingram Micro, you’ll have the opportunity to contribute to daily distribution center performance, support your teammates, strengthen operational processes, and build your experience in warehouse and logistics operations.