Warehouse Team Lead (Evenings, 4 10's)

Paycom - ATS; Middlefield Township (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Paycom - ATS in OH is seeking an experienced Warehouse Operator for an evening shift (3:30 PM - 2:00 AM). The role covers receiving, loading, picking, and documentation, with emphasis on accuracy, timely communication, and meeting service standards.

Expect responsibilities across shipping, customer interfacing, and clerical data entry. Ideal candidates have a high school diploma or GED, with preferred associate or bachelor’s degrees.

Qualifications

• Basic documentation and clerical skills are required.
• Experience with RF scan guns or warehouse software is preferred.
• Proven ability to work in a team and meet deadlines.

Responsibilities

• Oversee and participate in warehouse operations including Receiving, Loading and Picking.
• Coordinate with team leads and other departments to resolve issues and expedite activities.
• Ensure shipping and receiving documents are accurate and completed timely.
• Provide shipping and tracking information as required and maintain records.
• Schedule inbound/outbound freight with management to meet capacity and deadlines.
• Maintain strong customer relationships through timely updates on receipts and shipments.

Skills

Independent work

Communication

Time management

Attendance

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

RF Scanners

Warehouse Management Software

Reach Truck

Tow Motor

Job description

Job Details: Level: Experienced, Job Location: OH Middlefield - Middlefield, OH, Salary Range: Undisclosed, Evening shift is Monday - Thursday 3:30 PM - 2:00 AM.

Key Responsibilities:

• Oversee and participate in the warehouse operations and activities in the warehouse; includes Receiving, Loading and Picking processes that are designated to specific team leads
• Communicate with various personnel, departments, vendors in order to resolve issues and coordinate activities
• Ensure shipping and receiving documents and functions are completed in a timely manner
• Coordinate urgent shipping requests with operations, expediting orders as necessary
• Follow up with other departments to ensure the service standards are being met
• Provide shipping and tracking information as required

Customer Service:

• Process all orders in a timely and accurate manner
• Generate all related paperwork required for customer order, checking for special requests

Customer Interfacing Activities:

• Maintain a good relationship with customers via timely responses concerning receipts, shipments, inventory counts, etc.
• Report customer feedback to management, including any signs of customer dissatisfaction

Clerical/Data Entry:

• Oversee all paperwork associated with orders and maintain the corresponding file
• Answer phone calls and operate various office machines and computers proficiently
• Enter and verify data regarding customer orders, billing, credits, shipments, receipts, physical inventories, and adjustments in a timely manner

Inbound/Outbound Freight:

• In conjunction with management, schedule inbound and outbound freight to comply with warehouse operations and capacities

Documentation

• Ensure the accuracy of all receiving and shipping documents
• Gather and maintain all data and records relative to shipping and receiving activities
• Assist in resolving any discrepancies
• Collect all documentation for inbound freight and route to the proper record-keeping unit
• Comply with all work instructions

Qualifications: Education:

• High school diploma or GED required
• Associate's or Bachelor's degree preferred

Experience:

• Microsoft platform experience preferred
• Minimum of 12 months cumulative experience in a Warehouse/Distribution environment preferred
• Minimum of 12 months cumulative experience with Reach Truck and/or Tow Motor preferred
• Experience in RF Scan Guns and Warehouse Management Computer Software

Skills:

• The ability to work independently and as part of the team
• Excellent communications, organizational, planning, documentation, reporting, and time management skills
• Excellent Attendance

Physical Requirements:

• The ability to lift 50 lbs
• Stand, bend, stretch, sit and reach continuously throughout the shift
• Tolerance for changing warehouse conditions due to weather (extreme heat or cold)