Warehouse Team Lead

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 31,000 - 44,000; Full time

Job summary

MSG Entertainment Holdings, LLC seeks a Warehouse Team Lead to manage and train staff in food & beverage and merchandise receiving, storage, order fulfilment and inventory control at our MSG facilities. You will ensure timely receipt and storage, maintain product knowledge, and uphold safety standards.

The role requires 2–3 years of supervisory warehouse experience, strong interpersonal skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• 60 credit hours of college coursework or equivalent certifications preferred.
• 2-3 years of supervisory/lead experience in a warehouse.
• Food operations/service per NYC Board of Health regulations.
• Experience resolving inventory discrepancies.
• Ability to multi-task and meet deadlines.
• Strong interpersonal skills and confidentiality.

Responsibilities

• Check, receive and store products in a timely manner.
• Maintain understanding of products and systems.
• Ensure warehouse staff adhere to policies and maintain cleanliness and safety.
• Conduct daily product audits and monthly location inventory.
• Process daily requisitions and monitor delivery accuracy.
• Manage delivery paperwork and invoices vs. purchase orders.
• Collaborate with Purchasing & Finance to handle paperwork promptly.

Skills

Interpersonal skills

People oriented

Team player

Multi-tasking

Attention to detail

Communication

Confidentiality

Education

60 credit hours

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes , which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com .

Who are we hiring:

The Team Lead manages and trains employees in food & beverage and merchandise receiving, storage, order fulfillment and inventory control.

What will you do?

• Ensures that all products entering the warehouse are checked, received and stored in a timely manner
• Maintains a good understanding of all products as well as our systems and practices
• Assists with making sure the warehouse staff adheres to policies and ensuring the overall cleanliness and safe operation of the warehouse
• Conducting daily audits of products, monthly location inventory, processing of employee time clocks
• Ensures the processing of daily requisitions and monitors the accuracy of these deliveries.
• Manages delivery paperwork, including verifying invoices to purchase orders for price discrepancies and shortages
• Works with the Purchasing & Finance department to ensure all paperwork is handled in a timely manner.

What do you need to succeed?

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
• Should have at least 2-3 years of supervisory or lead experience in a warehouse setting
• Food operations/service preferred in accordance with NYC Board of Health regulations.
• Experience resolving inventory discrepancies
• Must have exceptional interpersonal skills and be people oriented.
• Commitment to providing a high-quality service experience for guests
• Must be able to multi-task and prioritize in a deadline-oriented environment
• Possess exceptional attention to detail and strong follow-up skills necessary
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency
• Skilled at working collaboratively and in a team environment
• Strong interpersonal skills
• Must be available to work a flexible schedule mostly nights and weekends, holidays required

SPECIAL REQUIREMENTS OF THE JOB:

• Long hours of physical labor on feet, including heavy lifting , pushing carts through crowds of people quickly and safely, all while maintaining the integrity of product.
• Must be comfortable walking throughout the venue for long periods of time; consistent motion is often required.
• Occasional bending and kneeling, particularly while receiving and moving product.
• Ability to lift, push, pull up to 100 lbs. while stocking items, receiving deliveries, pushing carts throughout the building, delivering supply to various locations throughout the building.
• Must be able to work within an environment with loud noises and everchanging visuals.
• Must be comfortable working inside refrigerators and/or freezers for extended periods of time while bringing new inventory into these spaces and organizing accordingly.
• Must be comfortable working with and handling a vast variety of food and beverage items wearing proper PPE as needed.
• Must be available to work a flexible schedule mostly nights and weekends, holidays required.

#LI-ONSITE
Hourly Pay Range $27 — $27 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.