Warehouse Systems Implementation Lead

raymondwestsouth; Cypress (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Paid time off

Flexible spending accounts

Disability insurance

Life insurance

Job summary

Raymond West is looking for an Implementation Specialist to join the Systems team in California. The role will install software from multiple vendors for iWAREHOUSE product sales and train customers on hardware/software interfaces, providing ongoing backend support as needed.

The role requires strong communication, IT setup skills, and travel up to 50% as required. On-site work at our office with occasional field visits is expected, with comprehensive benefits and a collaborative team

Qualifications

• Associates Degree in Computer Science preferred.
• Five years related experience and/or training or equivalent combination.
• Willingness to travel up to 50% (local & nationwide).
• Proven ability to train customers on IT interfaces.

Responsibilities

• Install software from multiple vendors for iWAREHOUSE product sales.
• Train customers on hardware/software interfaces and processes.
• Collaborate with sales and IT staff during implementation.
• Conduct web-based training and provide backend support as needed.
• Assist field technicians with IT-related inquiries.

Skills

Excellent written and verbal comms

Organizational Time Management

Microsoft Office Suite

IT environment setup

Customer training & support

Strong interpersonal skills

Willingness to travel

Education

Associates Degree in Computer Science

Tools

Windows OS

Network Troubleshooting

Wi-Fi Configuration

Job description

Raymond West is looking for an Implementation Specialist to join the Systems team in California. The role will install software from multiple vendors for iWAREHOUSE product sales and train customers on hardware/software interfaces, providing ongoing backend support as needed.

The role requires strong communication, IT setup skills, and travel up to 50% as required. On-site work at our office with occasional field visits is expected, with comprehensive benefits and a collaborative team