Warehouse Support Representative I U.S.

Purolator International; City of Middletown (NY); On-site; USD 37,000 - 48,000; Full time

Job summary

Purolator International seeks a fulltime Warehouse Support Representative to assist daily warehouse operations at Harrisburg, PA. The role focuses on processing incoming packages for outbound shipment to Canada, with duties including data entry, shipping, and customs paperwork.

The candidate should be able to lift up to 70 lbs, handle data entry tasks, and work with Excel/Outlook. Forklift experience is a plus, and HS diploma preferred.

Qualifications

• Requires data entry experience and proficiency with Outlook and Excel.
• Physical role with lifting up to 70 lbs; ability to work in a non climate-controlled warehouse.
• Willingness to learn and perform shipment processing and customs paperwork.

Responsibilities

• Receive, weigh, label, scan, and ship packages in a warehouse setting.
• Prepare bills of lading and maintain accurate shipment records.
• Enter shipment details into the computer system and assist with cross-border customs paperwork.
• Support safety trainings and daily reporting activities.

Skills

Data entry

Excel

Outlook

Microsoft Office

Forklift (asset)

Education

High School Diploma or GED

Tools

Forklift

Job description

Description

The fulltime Warehouse Support Representative position supports daily warehouse operations at our Harrisburg, PA facility. The main job is to process incoming packages and freight and prepare it for outbound shipment to Canada.

• Package handling
• Preparing and wrapping pallets
• Pallet jack and/or forklift operation - as a skill
• Shipment paperwork
• Managing emails and performing data entry tasks
• Submitting customs documentation for cross border customs clearances

What to Expect

• Work in a non-climate-controlled warehouse environment; be prepared for varying temperatures.
• Physical tasks include lifting, moving, and organizing freight, but the pace is not continuous; there are frequent breaks between truck loads during the shift.
• Training will cover dock loading procedures, safety protocols, and system workflows.
• Expect a mix of hands‑on labor and computer‑based tasks, including email communication and Excel reporting.

Although the primary role is to support the warehouse operation to ensure freight is processed appropriately, a problem‑solving mindset is required. This position will also handle data entry into our computer system, so good computer skills and some data entry experience are preferred.

The schedule for this role is Monday‑Friday, 3:00 pm‑11:30 pm EST with a 30‑minute break for a total of 40 hours a week.

Responsibilities

Daily job duties: Receiving, weighing, measuring, scanning, labeling, and shipping while adhering to all safety, security, and customs regulations.

• Load and unload packages from processing stations / trailers
• Affixing labels or placards to the packages / pallets
• Scanning boxes from inbound staging area
• Preparation of bills of lading
• Data entry shipment details
• Cross‑train in other warehouse positions as needed
• Complete health & safety compliance trainings as required

Experience

• This is a physical, fast‑paced position that can involve continual lifting, lowering, and sliding packages that typically weigh 25–35 lbs. and may weigh up to 70 lbs.
• Must have data entry experience and be able to process shipments into the computer system.
• Email platform and Microsoft Office experience (Outlook, Excel).
• Flexibility for occasional shift change during peak season.
• Forklift experience is an asset.
• Must be able to work in varying temperature conditions during the seasons.

Education

Preferred, Not Required:

• High School Degree or GED preferred.

EEO Statement

Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require an accommodation during the recruitment process, we will work with you to meet your needs.

Purolator International participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program www.e‑verify.gov.

Any offer of employment is contingent upon the results of the Company's lawful pre‑employment checks, which may include background and reference checks, in compliance with applicable federal, state and local law.