Warehouse Supervisor-Overnight

Mouser Electronics, Inc.; Mansfield (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Mouser Electronics, Inc. in Mansfield, TX is seeking a Warehouse Supervisor to lead a productive warehouse team, drive performance, and ensure adherence to SOPs. You will hire, train, and coach staff while managing payroll and performance reviews.

You will plan labor needs, coordinate interviews, and partner with management to improve productivity, quality, and customer experience. Strong communication and leadership are essential.

Qualifications

• Bachelor’s Degree in any field, or minimum 3 years relevant supervisory experience.
• Internal candidates: Minimum 1 year as a highly performing Lead/Coordinator or 2 years as Mouser employee.
• External candidates: Minimum 2 years as a supervisor or higher-level management position.

Responsibilities

• Develops and supervises a productive warehouse operations team through hiring, training, performance management, and succession planning.
• Oversees daily activities of warehouse departments to ensure high service levels, low costs, and quality targets.
• Ensures policies and SOPs are documented, communicated, and trained; maintains standard operations procedures.

Skills

Powered industrial vehicles

Microsoft Office

Physical work in warehouse

Education

Bachelor’s Degree or 3 years relevant supervisory experience

2+ years supervision/management experience (external candidates)

Tools

Microsoft Office

Job description

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Develops and supervises a productive warehouse operations team by hiring qualified personnel, utilizing effective communication and motivational techniques, providing ongoing performance management, rewarding higher levels of performance and by providing effective training, development, and succession planning.
• Supervises daily activities of warehouse department(s) to ensure that excellent service levels, low transactional cost, superior quality levels are achieved. Provides appropriate information during team talks, department meetings and during warehouse announcements.
• Ensures compliance with applicable industry standards by ensuring polices and processes are properly documented and implemented and by ensuring all employees are trained in standard operations procedures.
• Customarily meets with employees receiving quality reports and/or coaching & development reports. Regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance and change of status, including transfer, advancement, termination, and hiring. Meets and maintains turnover goals.
• Develops and maintains quality and productivity metrics and implements strategic process improvements to increase warehouse productivity, improve quality and customer experience. Assists management in implementing changes, as required. Addresses inactivity, excessive breaks, tardies, absences, abandoned picks, and that out-time is used/approved appropriately.
• Effectively performs administrative aspects of position, including but not limited to, timely approval of weekly stats and completion of performance and level reviews, developing and administering corrective action documents, reviewing timesheets, submitting payroll change forms, approving time worked, vacation and time off requests, coordinating system access and security levels and maintaining quality records.
• Plans labor requirements based on operation workloads and skill sets needed and recommends staffing needs to Warehouse Manager. Assists with interviews.
• Maintains effective communications and partnerships with peers (including alternate shifts) and additional warehouse management staff to ensure operations are seamlessly transitioned. Engages in professional relationship building with team.
• Performs detailed research regarding quality issues and implements corrective action plans, as needed.
• Regular attendance is an essential function of the job.

SKILLS & CERTIFICATIONS

• Ability to operate powered industrial vehicles
• Ability to perform physical work in a warehouse environment including lifting (up to 40 lbs.), bending, stooping, pushing, pulling, climbing, extended standing, walking and use of hands
• Strong computer skills and Microsoft Office experience required

EDUCATION & EXPERIENCE

• Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will supervise. Including:
• Internal candidates: Minimum 1 year as a highly performing Lead/Coordinator or a total of 2 years as a highly performing Mouser employee.
• External candidates: Minimum 2 years as a supervisor or higher-level management position.

COMPETENCIES

• Business Acumen
• Championing Change
• Coaching & Developing Others
• Continuous Improvement
• Customer Focus
• Decisive Judgment
• Driving for Results Integrity
• Managing Others
• Motivating Others
• Planning & Organizing
• Problem Solving
• Resilience
• Safety