Warehouse Supervisor: Lead a Fast-Paced Refrigerated Team

Midwest Refrigerated Milwaukee, Inc.; Belvidere (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flex Spending Account (FSA)

401(k) match

Paid Time Off

Job summary

Midwest Refrigerated Services seeks a Warehouse Supervisor to oversee day or night teams, ensure safety and sanitation, and maintain customer relations. The role emphasizes leadership, operational discipline, and adherence to procedures within a fast-paced warehouse environment.

The supervisor will manage OS&D, documentation, and staffing decisions while collaborating with management to improve benchmarks. A strong communication style and prior warehouse leadership are essential.

Qualifications

• High school diploma or equivalent required.
• Experience operating forklifts and pallet jacks.
• Prior leadership experience in a warehouse setting preferred.
• Familiarity with RF-controlled inventory systems.
• Experience handling food products is a plus.

Responsibilities

• Provide direct supervision and support to shipping office personnel.
• Ensure compliance with all MRS policies and standard operating procedures.
• Address and resolve issues involving customers, carriers, and drivers.
• Manage Over, Short, and Damaged (OS&D) claims.
• Maintain accurate documentation for accessorial charges.
• Oversee employee performance and administer disciplinary actions as needed.
• Monitor operations to ensure alignment with benchmarking standards.
• Troubleshoot and resolve system-related issues.
• Contribute to hiring and staffing decisions through feedback and recommendations.
• Attend and participate in meetings and training sessions held outside of regular hours.
• Take part in incident investigations and reporting processes.
• Provide coverage for other supervisors during scheduled time off.
• Perform additional duties as assigned by management.

Skills

Leadership

Team coordination

Communication

Instructional skills

English fluency

Education

High school diploma or equivalent

Tools

RF-controlled inventory systems

Job description

Midwest Refrigerated Services seeks a Warehouse Supervisor to oversee day or night teams, ensure safety and sanitation, and maintain customer relations. The role emphasizes leadership, operational discipline, and adherence to procedures within a fast-paced warehouse environment.

The supervisor will manage OS&D, documentation, and staffing decisions while collaborating with management to improve benchmarks. A strong communication style and prior warehouse leadership are essential.