Warehouse Supervisor II D Shift

DSV Air & Sea Inc.; Clarksville (TN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Paid time off

Job summary

DSV Air & Sea Inc. in Clarksville, Tennessee is looking for an Operations Supervisor to oversee logistics and the daily operation of receiving, warehousing, and shipping. This role requires managing staff, ensuring compliance with company service objectives, and achieving operational excellence.

The ideal candidate should possess good organizational skills, strong leadership abilities, and a high school diploma. Experience in logistics and a forklift certification are preferred. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 3 years’ experience in logistics, distribution, or a related environment.
• 1 year experience in a supervisory role.
• Completion of a forklift training program.

Responsibilities

• Supervise receiving, warehousing, and shipping of products.
• Manage staff performance and conduct training.
• Ensure compliance with company policies and client KPIs.

Skills

Strong attention to detail

Good organizational skills

Leadership skills

Verbal and written communication

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Word, PowerPoint)

RF scanners

Job description

Position Summary

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting, and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

Essential Duties and Responsibilities

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues affecting operations.
• Ensure development of systems and procedures for managing operations, equipment, and products safely and profitably, in line with company policies.
• Implement and report on ongoing cost‑saving measures, providing ideas for more efficient operations.
• Meet all client‑specified KPIs and comply with quality system requirements.
• Manage operations to achieve objectives, applying sound communication and motivational techniques, and supervising, counseling, and disciplining team members as needed.
• Provide direction and support to Human Resources, assisting in hiring, training, and professional development programs.
• Have overall training and evaluation responsibilities for warehouse staff.
• Plan daily work schedule by reviewing existing work orders, arrival notices, and customer instructions.
• Review pending jobs or trends, plan reorganization of warehouse space, and adjust supplies, equipment, or staffing as required.
• Train new staff or delegate training to experienced team members, assessing progress and adding duties as appropriate.
• Monitor quantity and quality of jobs performed, offering guidance and advice as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower‑level staff.
• Inform manager of progress or problems needing attention on a daily basis and hold regular meetings with staff to assess overall status.
• Assist in physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain high motivation in team members to focus on delivering customer satisfaction.
• Provide ongoing growth and development opportunities and conduct annual performance reviews.
• Support adherence to standard operating procedures (SOPs).

Skills & Abilities

Education & Experience

• High school diploma or general education degree (GED).
• 3 years’ experience in logistics, distribution, or a related environment.
• 1 year experience in a supervisory role.
• Preferred: Prior MHE certification or knowledge of basic MHE operation.

Certificates, Licenses, Registrations or Professional Designations

• Completion of a forklift training program.

Computer Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• RF scanners.
• WMS functions.

Language Skills

• English (reading, writing, verbal).
• Business communication.

Mathematical Skills

Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Strong attention to detail, accuracy and timely completion of tasks.
• Good organizational and personnel skills.
• Good written and oral communication skills.
• Leadership, supervision and planning skills.
• Ability to work flexible schedules, including nights and weekends, as required.
• Participate in cross‑training activities to broaden knowledge and assist as a back‑up when needed.
• Adapt to change and thrive in a fast‑paced environment.
• Work overtime as dictated by business.
• Work in a warehouse with temperatures ranging from mild to moderate.

Physical Demands

• Bending occasionally.
• Walking and standing frequently.
• Constantly sitting.
• Lifting, carrying, pushing and pulling 11–20 pounds.
• Reaching above shoulder, squatting or kneeling.

Work Environment

The employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. Noise level is usually low to moderate.

Compensation and Benefits

Expected base pay range is $65,000.00 – $75,000.00 annually, subject to experience, skills, education, certifications and geographic location. DSV offers a comprehensive benefits program including medical, prescription, dental, vision, and life insurance, flexible spending accounts, health savings accounts, short‑ and long‑term disability coverage, wellness resources, an Employee Assistance Program, a 401(k) plan with up to 5% company match, paid time off, and paid company holidays. Benefit eligibility and details vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.