Data Center Supervisor II

DSV - Global Transport and Logistics; Sterling (VA); On-site; USD 85,500 - 104,500; Full time

Job summary

DSV - Global Transport and Logistics in Sterling, VA, is seeking a Data Center Supervisor II to lead warehouse operations, manage staffing, and drive safety and productivity. The role requires supervisory experience in logistics, proficiency with MS Office and RF scanners, and the ability to align operations with client KPIs.

You will plan daily schedules, mentor staff, ensure SOP adherence, and report to senior management while delivering high levels of customer satisfaction.

Qualifications

• Must have a high school diploma or GED.
• 3 years’ experience in logistics/distribution environment.
• 1 year supervisory experience.
• Forklift training certification preferred.

Responsibilities

• Lead staff meetings to review activities and drive continuous improvement.
• Inform senior management and clients of critical issues.
• Develop and enforce safe, profitable operations in line with policies.
• Manage operations to meet productivity and service goals.
• Plan daily work schedules from orders and customer instructions.
• Assign tasks and adjust staffing based on priorities.
• Support SOP adherence and performance evaluations.
• Provide training and development for warehouse staff.

Skills

Leadership

Communication

Planning

Problem solving

Team leadership

Organizational skills

Attention to detail

Adaptability

Drive for Results

Education

High school diploma / GED

Tools

Microsoft Office

RF scanners

WMS

Job description

Location: USA - Sterling, Efficiency Drive

Division: Solutions

Job Posting Title: Data Center Supervisor II

Time Type: Full Time

Essential Duties and Responsibilities

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues.
• Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manage operations to meet prescribed productivity and service goals.
• Implement and report on ongoing cost savings measures; provide ideas for more efficient operations.
• Meet all client specified KPI’s and comply with quality system requirements.
• Apply communication and motivational techniques, creating programs to fairly supervise, counsel, and discipline team members.
• Assist in creating programs for hiring, training, and professional development.
• Participate in performance evaluation system for recommending promotions and wage increases.
• Have overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.
• Assess priorities based on time sensitivity and available resources; assign duties to appropriate staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in staffing levels.
• Train new staff in assigned duties or delegate training responsibility to experienced team members.
• Keep informed of quantity and quality of jobs being performed, providing guidance as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower-level staff.
• Keep manager advised of progress or problems; hold regular meetings with staff to assess overall status.
• Assist in the physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain high motivation in team members to provide highest levels of customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Provide input and conduct annual performance reviews for team members.
• Support adherence to standard operating procedures (SOPs).

Skills & Abilities

Education & Experience

• Must have a high school diploma or general education degree (GED).
• 3 years’ experience working in a logistics/distribution/relevant environment.
• 1 year experience in a supervisory role.
• Preferred: Prior MHE certification or knowledge of basic MHE operation.

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of a forklift training program.

Computer Skills

• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• Experience with RF scanners.
• Knowledge of WMS functions.

Language Skills

• English (reading, writing, verbal).
• Business communication skills.

Mathematical Skills

• Basic to intermediate level to verify quantities, count inventory, or perform other duties associated with handling, storing and distributing client products.

Other Skills

• Strong attention to detail, accuracy and timely completion of job tasks.
• Good organizational and personnel skills.
• Good communication skills, written and oral.
• Good leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends.
• Participate in cross‑training metrics activities and assist as a backup when needed.
• Adapt effectively to change and thrive in a fast‑paced environment.
• Work overtime as dictated by business.
• Work in unregulated temperatures during warmer and colder months.

Core Competencies

• Accountability
• Business Acumen
• Communication / Building Partnership
• Developing Oneself
• Developing Others
• Drive for Results
• Embracing Change
• Problem Solving
• Empowerment
• Leadership Excellence
• Leading Change
• Professional Competencies

Physical Demands

• Occasionally: Bending.
• Frequently: Walking and standing.
• Constantly: Sitting.
• Ability to lift/carry and push/pull 11‑20 pounds.
• Reach above shoulder, squat, or kneel.

Work Environment

While performing the duties of this job, the employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level is usually low to moderate.

Compensation

Expected base pay range: $95,000.00 – $95,000.00 Annual.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin or any characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail].

DSV reserves the right to defer or close a vacancy at any time.