Warehouse Supervisor

UNFI; Lancaster (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

401K Program

Medical, dental, vision insurance

Disability insurance

Flexible Spending Account / Health SAV

Job summary

UNFI is seeking a Warehouse Supervisor to oversee shipping and receiving in our Distribution Center. The role ensures accurate inbound/outbound handling, coaches a team of associates, enforces safety policies, and collaborates with Transportation and 3PL partners to optimize flow.

The ideal candidate brings supervisory experience in warehousing, strong communication skills, and the ability to manage performance and safety initiatives across the shift.

Qualifications

• Strong general knowledge of warehousing operations with supervisory experience.
• Good supervisory skills with ability to work through others to achieve results.
• Effective verbal and written communication skills; able to train and direct staff.

Responsibilities

• Train, supervise and direct shipping/receiving associates.
• Enforce work rules and policies; ensure safety and food safety guidelines.
• Communicate standard processes; conduct safety observations and audits.
• Maintain daily production records; address performance gaps and attendance.
• Manage scheduling, inbound load appointments, and coordination with 3PL.
• Oversee equipment and labor planning to maximize efficiency.
• Lead daily shift meetings focusing on safety, productivity and accuracy.

Skills

Team leadership

Safety compliance

Communication skills

Labor planning

3PL coordination

PIT safety

Training & development

Microsoft Office

Tools

Warehouse Management Systems

Microsoft Office

Job description

Supervises Warehouse shipping and receiving activities and associates to ensure functions are performed within Company and Distribution Center guidelines. Provides excellent customer service to customers and associates through facilitating accurate handling of inbound and outbound products.

Supervises Warehouse shipping and receiving activities and associates to ensure functions are performed within Company and Distribution Center guidelines. Provides excellent customer service to customers and associates through facilitating accurate handling of inbound and outbound products.

Job Responsibilities

Core Responsibilities

• Trains, supervises and provides direction to workforce of shipping/receiving associates.
• Monitors and enforces work rules and policies.
• Effectively communicates correct and compliant work processes to ensure associates development and improved worked performance, as needed.
• Conducts safety observations (PIT, Lifting Techniques. etc.), audits and finished pallet breakdown audits.
• Maintains daily production records, to include addressing performance gaps and indirect/gap time issues.
• Understands and enforces workplace safety and food safety guidelines.
• Conducts daily shift meetings to discuss safety, productivity and accuracy.
• Effectively communicates with Transportation on the flow and receipt of backhauls.
• Oversees scheduling of inbound load appointment process. Collaborates with 3PL on loads and challenges, where applicable.
• Receives, sorts and distributes inbound, overnight carrier and mail service deliveries.
• Walks warehouse daily to ensure that safety, food safety, security, sanitation and pest control codes, processes and policies are maintained. Checks load for quality, missing pallets, damages, merging accuracy.
• Executes appropriate labor planning, taking into account the most economical and efficient use of equipment and personnel to accomplish assigned work.
• Develops and maintains positive working relationships with all departments and support functions.
• Accurately manages associate schedules, timecards, time-off, clock-in/out times and attendance actions in the time & attendance system, in line with UNFI policies.
• Oversee the effective management of selection equipment, to include scanners and consoles.
• Conducts effective performance management and discipline conversations with associates, ensuring associates' understanding of key expectations and policies related to gaps.
• Performs other duties as assigned.

Experience

Job Requirements:

• Possess strong general knowledge of all warehousing operations, with prior work experience to include lead person or supervisory duties.
• Possess good supervisory skills and the ability to work with and through others to achieve desired results.
• Possess effective communication skills, both verbal and written.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess the ability to concentrate and work through frequent interruptions. Utilizes effective time-management and follow-up skills.
• Good judgement is required for this position as there may be times when direct supervision may not be immediately available.

Knowledge / Skills / Abilities

• Basic computer skills required with working knowledge of Microsoft applications.
• Basic understanding of warehouse key performance indicators and the ability to read and understand system-generated reports.
• Basis knowledge of Warehouse Management systems, preferred.
• Lean Six Sigma experience, preferred.
• Bi-lingual, Spanish/French/Creole preferred.

Physical Environment / Demands

• Ability to lift up to 25 pounds and to stand, walk frequently.
• Distribution Center warehouse floors, docks and yards contain potential hazards related to machinery and Powered Industrial equipment such as forklifts, pallet jacks, mechanized/automation systems, movement of tractors and trailers, etc.
• Regular walking and standing required. Walking warehouse aisles and observation of associates, in real-time.
• Temperatures in the warehouse are ambient and may vary between -20 to approximately 80 degrees, depending on outdoor temperatures. Noise levels in all areas are within acceptable tolerance ranges for those specific work areas.
• Stooping, bending, twisting and reaching may be required in completion of job duties.
• Requires use of computers, calculators, keyboards, telephone, and other office equipment in the course of the workday.
• Requires flexibility related to changing schedules, long hours, and the ability to work until the work is complete, based on business need.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

• Paid Time Off
• Sick Time
• paid holidays and parental leave
• 401K Program
• medical, dental, vision, life, and accidental death/dismemberment insurance
• short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance and California Fair Chance Act.